ESP ServLead Agent Call Ctr

Wells Fargo
Englewood, CO Full Time
POSTED ON 3/8/2023 CLOSED ON 7/2/2023

What are the responsibilities and job description for the ESP ServLead Agent Call Ctr position at Wells Fargo?

Since 1966 Good Sam has delivered big savings and dependable services for millions of RVers. Today, as the world's largest organization of RV owners, the Good Sam Club's over 2 million members enjoy Good Sam Park savings as well as countless discounts and other perks. Our goal is to ensure RVers enjoy their time on the road and focus on the fun!

Good Sam has you covered with Roadside Assistance, extended warranty plans, RV and auto insurance, life and health insurance and travel assistance programs. There's a lot to offer our members, but the fun doesn't stop there. We offer a lot to our associates too! Given the expansive range of skill-sets needed to manage a business like ours, there's an opportunity waiting for many. Come and see what else Good Sam has to offer.

Lead Generation Agent

We have immediate opportunities available for high-energy and result drive entry level sales and lead generation professionals at our Englewood, CO location.

Candidates will support our sales staff by making outbound calls through leads generated by multiple media and promotional methods in an effort to increase the customer base for Good Sam Extended Service Plan. Candidates must be comfortable discussing mechanical components.

Duties and Responsibilities:

  • Promote Good Sam Extended Service Plan by making 75-150 outbound calls per day with a goal of 20 transfers to available sales staff per day. (goals will be adjusted to business needs)
  • Qualifying leads based off of requirements prior to transferring to the sales staff.
  • Perform other duties as assigned.

Requirements and Qualifications:

  • High school diploma or equivalent: some college or college degree preferred.
  • At least one year of lead generation, sales, and/or call center experience preferred.
  • Outbound calling experience preferred.
  • Strong verbal and written communication experience with active listening skills preferred.
  • Basic computer knowledge and ability to learn in-house computer programs essential.
  • Ability to be assertive and persuasive without being aggressive.
  • Self-reliant and reliable.

Additional Information:

Hours of Operation:

  • Monday -- Friday; 7:00 a.m. -- 7:00 p.m.
  • Saturdays -- 8:00 a.m. -- 12:00 p.m.

Special Notes:

  • This position may require varied work schedules which may include Saturdays.
  • 30 -- 40 hour work week
  • Advancement potential


Full-time associates are offered a comprehensive benefit package including medical, dental, vision, PTO, 401k and more! Part-time associates are offered access to dental & vision coverage! For more information please visit:
www.mycampingworldbenefits.com

Compensation from $15.00 per hour and above plus incentives, dependent on experience.

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws

Salary : $15 - $0

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