EPMO Business Consultant

Overview

At Wellstar, we all share common goals. That’s what makes us so successful – and such an integral part of our communities. We want the same things, for our organization, for our patients, and for our colleagues. As the most integrated healthcare provider in Georgia, this means we pride ourselves on investing in the communities that we serve. We continue to provide innovative care models, focused on improving quality and access to healthcare.

Responsibilities

The Business Consultant is responsible for leading key process improvement activities that ensure efficient and effective care delivery systems, and continually producing improved outcomes which achieve/exceed organizational and regulatory standards. The Business Consultant is largely responsible to act as innovative change agent leader collaborating with key stakeholders and leading teams to achieve higher standards of care.

The Business Consultant will be expected to move projects forward on a succinct time line and will be responsible for communication of
findings to promote change adoption. Establishes with supporting depts. the communication and marketing plans/effective education process to align buy in with implementation efforts.

 Identifies appropriate data to gather and assists in data collection to support project initiatives and/or work with other depts. to align data needs, ie. DSS, Risk Mgt.
 Identifies opportunities for clinical/operational improvement and ensures new process are streamlined and standardized thus reliably safe and predictable as well as efficient.
 Participates in processes as needed to understand and influence process change as needed.
 Provides analysis of current process/objectives and establishes effective project scope and outcomes with leadership team.
 Provides analysis of projects and process using supportive flowcharts, diagrams, statistical analysis tools and presents summaries to support project decisions and direction.
 Provides leadership for clinical & operational process transition efforts. Acts as coach and driver of change efforts.
 Provides timeline and expectations for setting performance achievement outcomes.
 Reports project process to primary leadership and established improvement committees for support and review. The Business Consultants will lead multiple project workstreams for multiple clients; small engagement teams or components of large, complex engagements. They are responsible for project execution, delivery, and periodic reporting as they apply to assigned projects and new/improved processes. This role includes both administrative (organizational) and strategic (consultative) responsibilities for managing projects/initiatives. As a Business
Consultant, you will be asked to execute a variety of challenging engagements, make significant contributions in a relatively short time, take responsibility for the way you manage your time, develop your skill set, and deliver creative, compelling insights to the client and assist in problem solving and issue resolution.

Qualifications

Required Minimum Education: BS or BA Degree required. Degree in Healthcare Management or Industrial
Engineering preferred.

Required Minimum Experience: 4-7 years in a process improvement or consulting role. Experience with initiatives in a
health care system environment preferred. Project Management experience a plus.

The role must be knowledgeable about process improvement and project management techniques and tools. Ability
to facilitate and also apply critical thinking skills to resolve issues or problems is important. Superior critical thinking,
analytical and problem-solving skills are essential. Applying only a tactical approach to assignments will not be
successful in this role.

Required Minimum Skills:
This role will focus on creating relationships with customers.
 Ability to travel to mulitiple WellStar locations
 Advanced competency in Microsoft Office applications
 Superior critical thinking, analytical and problem-solving skills
 Exceptional interpersonal, team-building and communication skills
 Ability to build consensus and foster change in organizational setting
 Commitment to personal and professional growth
 Sense of responsibility to self, team and project
 Outstanding integrity, initiative, creativity, and passion
 Ability to work in an ambiguous environment
 Ability to work cohesively with external department counterparts

Join us for outstanding benefits and development opportunities. We also offer state-of-the-art technology, professional support and advancement, and colleagues that rank among the best in the country. The Wellstar culture of caring has also been nationally recognized three years in a row by Fortune Magazine as one of the “100 Best Companies to Work For”. Step up to your potential. Find out more and apply today.

Wellstar is an equal opportunity/affirmative action employer. All applicants are considered without regard to race, color, religion, sex, age, national origin, disability, veteran status or any status which is protected by local, state or federal law.