What are the responsibilities and job description for the Physician Liasion position at Wellvana?
Description
The healthcare system isn’t designed for health. We’re designed to change that.
We’re Wellvana, and we help doctors deliver life-changing healthcare.
Through our elevated value-based care programs, we’re revitalizing an antiquated system that’s far too long relied on misaligned incentives that reward quantity of care not the quality of it.
Our enlightened approach—covering everything from care coordination to coding to marketing— ties the healthy outcomes of patients directly to healthier earnings for primary care providers.
Providers in our curated network keep their independence, reduce their administrative headaches, and spend more time with patients. Patients, in turn, get an elevated experience with coordinated 24/7 care that is nothing short of life changing.
Recently named by Insider as one of 33 startups “investors expect to take off in 2023,” we’re one of the fastest-growing healthcare companies in America because what we do works. This is the way medicine is meant to be.
The Role:
The Physician Liaison will report to the Director of Clinical Operations, supporting the operating team by serving as a practice-facing resource to ensure proper workflows and efficient processes are designed and implemented inside the partnering clinics. The Physician Liaison will be the primary point of contact, developing and maintaining relationships with providers and practices participating in one or more of Wellvana’s value-based care agreements.
Responsibilities:
- Serve as primary leader for developing and utilizing workflows tailored to the physician’s and practice’s needs. Collaborate with Wellvana’s Director of Clinical Operations to utilize corporate resources to achieve KPIs at the practice and market level.
- Provide education and guidance regarding the clinical programs of Value Based Care initiatives related to, DCE, Medicare Advantage, ACO and other at-risk populations, utilizing advanced analytics and reporting to identify patients with high risk and rising risk conditions.
- Review coding, claims, utilization, clinical, and quality data. Effectively communicate, build, and execute improvement plans at the practice level, based on areas of opportunity identified.
- Develop and implement workflow design and redesign, including electronic health record (EHR) optimization, clinical documentation, billing practices, assessments, financial analyses, and financial performance improvement and reporting.
- Facilitate patient follow-up after unplanned admissions and ED visits through coaching of providers and their staff. Collaborate with providers and their staff to improve continuity of care and streamline the intervention process.
- Aid in business development by collaborating with the Market President to identify and engage with potential network primary care providers who would benefit from participating in Wellvana’s value-based care agreements.
- Actively participate in cross-functional teams to conduct work and resolve enterprise and regional issues.
- Perform other job duties as assigned.
Requirements
- Bachelor's degree in healthcare related majors.
- Willingness to travel to partner sites
- Experience working with physicians, overseeing, and directing healthcare programs, earning patient/provider/customer trust, and delivering value
- Proficient in MS Office applications and ability to learn department and job-specific software systems.
- Demonstrate organizational skills.
- Demonstrate effective verbal and written communication skills.
- Demonstrate analytical skills when problem-solving.
- Demonstrate high attention to detail and a high degree of accuracy
