What are the responsibilities and job description for the SHIFT MANAGER position at WEN National Holdings?
Shift Manager:
$15.00-$17.00 hourly
Job Description:
- As a Shift Manager you will be responsible for assisting the execution of daily operations activities.
- Train, monitor and reinforce food safety procedures to crew members.
- Act as a cash manager as needed, including setting up cash registers to open and verify cash at close.
- Perform walk-thru to ensure restaurant is ready to open/close and/or rush-ready.
- Work with restaurant management team to train, develop and communicate with crew members and team trainers through team huddles, manager meetings, etc. Supervise crew members and team trainers in a way that maximizes retention.
- Supervise, coordinate, and delegate the execution of operations tasks and ensure compliance with all company policies and procedures to “Delight Every Customer.”
- Work with restaurant management team to ensure quality, production and service standards are met and to create a safe, efficient, and professional environment for customers and other employees.
- Help execute appropriate shift specific procedures according to daily operations plan. Assist the restaurant management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
- Follow up and ensure resolution of Voice of the Customer issues as needed.
Salary : $15 - $17
