What are the responsibilities and job description for the Crew member position at Wendy's?
Why Wendy's
To provide service and guest courtesy that exceeds our customer’sexpectation (wow! Service) in a fast and orderly fashion that meets quality,service, and cleanliness standards.
- Greets the customer
- Suggestive sale and answer questions about products
- Records the customer’s order
- Stages customers in serpentine area to maintain a smoothcustomer flow
- Selects requested food items from serving or storage areas andassembles items on serving tray or in takeout bag.
- Serves cold drinks, hot beverages, and desserts
- Receives payment
- Assists customers with questions or complaints
- Retrieves raw food stock and places at appropriate station forpreparation
- Performs duties to prepare food
- Maintains orderly eating and serving areas
- Ensures that he or she follows all company issued policies andprocedures
What you can expect
Full-Time Crew Members
- Medical Insurance(eligible the first day of the following month after 30 days of employment)
- Vision and DentalPlans (eligible the first day of the following month after 30 days ofemployment)
- 401k plan with upto 4% company match; immediate vesting (eligible to enroll after completing oneyear of employment)
- Paid Vacation : 1Week (7 days) annually accrued bi-weekly after 5th year anniversary
What we expect from you
Education and / orExperience
No prior experience or training. HighSchool diploma preferred, but not required.
Language Skills
You must have the ability to read andcomprehend simple instructions, short correspondence, and memos, and to writesimple correspondence.
To effectively present information in one-on-one andsmall group situations to customers, clients, and other employees of theorganization.
Mathematical Skills
You must have the ability to add andsubtract two digit numbers and to multiply and divide with 10’s and 100’s. Youmust have the ability to perform these operations using units of American moneyand weight measurement, volume, and distance.
ReasoningAbility
Crew Leader Certification
Shift Supervisor Certification
Physical Demands
The physical demands described here arerepresentative of those that must be met by an employee to successfully performthe essential functions of this job.
Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions.
While performing the duties of this jobfunction, the employee may be required to stand, walk, sit, and use hands tofigure, handle, and feel.
He or she may also be required to reach with handsand arms, climb, stoop, kneel, crouch, or crawl. The employee may also berequired to lift at least 20 pounds at a time.
There are no specialvision requirements for this job position.
Employee may be exposed to high heatfrom grill and fryer equipment and may be exposed to cooking oils and other materialstypically used in preparing fast food products.
Age Requirements
Must be 16 years old or older; noexceptions unless authorized by VPO & HR
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
Last updated : 2024-03-31
