What are the responsibilities and job description for the General Manager position at Wendy's?
What you'll do
The General Manager will help to support the company by maintaining an outstanding work environment by providing leadership, direction, training, and development for Assistant Managers, Shift Managers and Team Members.
What you can expect
A culture of respect and an environment full of fun. We put people first and that includes our employees.
If you're a born leader, then you've stumbled across the right job for you. As the General Manager, you'll enjoy plenty of work-related perks, such as company medical benefits, advancement opportunities, provided uniforms, meal discounts, and more. The perfect General Manager is a confident decision-maker who has experience in guest and customer service, employee management, business and financial management, and people motivation. He or she is an excellent communicator-both in written form and verbally.
What we expect from you
As the General Manager, some of your responsibilities may be to:
- Train, monitor, and reinforce food safety procedures
- Work with the leadership team to meet sales goals
- Manage food and labor costs
- Execute company policies and procedures
- Monitor food inventory levels and order product when necessary
- Manage and maintain safe working conditions
- Manage crew member employees in a manner that maximizes crew retention
- Interview and hire team members
- Provide proper training for team members
- Anticipate and identify problems and initiate appropriate corrective action
- Maintain fast, accurate service, provide excellent customer service, and meet and/or exceed both company and customer expectations
- Ensure continual improvement of Quality, Service, and Cleanliness
- Maximize store sales goals versus budget, including participation in marketing programs
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
