What are the responsibilities and job description for the Shift Leader position at Wendys?
RESPONSIBILITIES
- Solving customer complaints quickly and with a smile.
- Providing feedback to Team Members in a positive manner.
- Communicating openly and honestly with the Restaurant Management team.
- Following cash, security, inventory and labor policies and procedures.
- Maintain and enforce standard operating procedure of the company
- Maintaining excellent customer satisfaction at all time
- Ability to come to work promptly and as scheduled
- Ability to take direction and work well with others
- Must perform basic mathematics
- Must be able to stand for at least an 8 hour shift and lift 35 lbs.
- Repetitive standing, stooping, and bending as necessary.
QUALIFICATIONS:
- Minimum of 2 years experience in QSR or Fast-Casual environment
- You've already led, managed and organized a team
- Reliable Transportation
- Willing to work normal schedule of 40 hours plus per week (including nights, weekends and some holidays)
- Strong communication skills; Must be able to multi-task
- Must have a great personality, desire to serve guests, enjoy working as part of a team, and be upbeat and engaging
Job Types: Full-time, Part-time
Pay: $14.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Restaurant type:
- Quick service & fast food restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Cleveland, OH 44124: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Basic math: 1 year (Required)
- Team management: 1 year (Required)
- Hospitality: 1 year (Required)
- Supervising experience: 1 year (Required)
- Leadership: 1 year (Required)
Work Location: One location
Salary : $14 - $17
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