What are the responsibilities and job description for the Automotive Store Manager: position at Werks 11?
Qualifications
- A minimum of 2 years of store or service manager experience
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Strong computer and Internet skills
- Leadership ability
- Team building skills
- Ability to work M-F 8-5
- Valid driver’s license
- 18 years or Older
Responsibilities
- He or she promotes customer satisfaction and retention and growth of existing and new business
- In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety
- Recruit, hire, train, motivate, evaluate, schedule and coach employees
- Deliver exceptional customer service while listening and consulting customers
- Following up with customers, services requested, estimated completion times etc
- Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
- Deliver and discuss pricing estimates with customers as well as promoting shop service specials
- Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
- Oversee all sales, accounting and clerical functions from Service Advisors
- Oversee technicians’ inspections, diagnosing and repairing
- Maintain inventory counts
- Responsible for any inventory losses
- Overall cleanliness and organization of the facility, including environmental compliance
- Employee’s payroll; record keeping of hours and scheduling
- Updating and submitting daily sales reports to Owners
Benefits
- Pay Rate: $60,000 to $70,000 annually
- Vendor purchase discount program
- Employee automotive service discounts
- Up to 14 days paid time off
Available shifts and compensation: Available shifts all days except Sundays and Saturdays. Compensation depends on your experience.
About Werks 11: Werks 11 has been specializing in Porsches only for over 30 years. Comprised of a team of many great mechanics, welders, metal workers, painters, and upholsterers we do all work in house to achieve everything our clients desire. Not only do we service and build Porsches as a profession, but almost everyone in the shop has built, driven, and raced their own personal vintage Porsches. Unlike most "Euro" shops, we live and breathe vintage Porsche only. We are the shop for someone who wants their car entrusted to enthusiasts who know and appreciate these cars inside and out. Building, designing, and maintaining Porsches ONLY for more than 30 years. We build both OEM style cars along with one-off Outlaw cars. We also service vintage air-cooled Porsche models. Learn more about us at www.werks11.com.
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Salary : $60,000 - $70,000