Regional Operations Manager

Pengate Handling Systems and Arbor Material Handling joined forces in November 2020 to form Arbor/Pengate. Together, we are a powerhouse material handling company that provides various warehousing solutions throughout the Northeast United States. We provide top-of-the-line equipment, service, consultation, parts, and training programs to businesses of all sizes throughout PA and NY with over 450 teammates across these facilities.

With our average tenure being over 10 years for our employees, Arbor/Pengate takes care of our people by putting YOU and YOUR FAMILY first and work second.

What’s The Job?
We are searching for a Regional Operations Manager to join our Mt. Pleasant team who would be responsible for supervises and coordinates the activities of Field Service Managers, Field Service Specialists, Field Service Coordinators and Field Service Technicians engaged in servicing, repairing, and maintaining material handling equipment, which may include lift trucks, dock levelers, commercial garage doors, industrial batteries, and conveyor systems.

What Will I Be Doing?
Here are just a few things you can expect to do daily:

• Hire and Train new employees including establishing and monitoring training and development plans.
• Organize and oversees the schedule and work of assigned employees.
• Conduct performance evaluations that timely and constructive.
• Provide field service leadership and management
• Maintain a safety-first environment
• Development and improvement of business process
• Manage growth of the customer base and the field service workforce
• Reduce costs

What Makes Me Qualified?
(Don’t worry if you don’t check all these boxes. If you feel you’re still qualified, please apply!)

• Material Handling experience preferred
• Verbal and written communication skills
• Strong customer service skills
• Proven organizational, time management, and problem-solving skills

Core Competencies:  
Collaboration: Teamwork is in our DNA as we break down silos and prioritize cross-functional synergies, while utilizing an innovative, out–of –the box problem solving approach.  

Customer Focus: Have a high sense of urgency to ensure complete customer satisfaction, as it is a critical component of everything we do. 

Commitment: Consistently providing dedicated effort to guarantee a high- quality work product. 

Continuous Improvement: Never settling for status quo, always adapting and challenging ourselves to be better than yesterday. 

So, What’s in It for Me?

• Competitive Pay!
• Monday through Friday schedule, with typical hours between 7am-4pm!
• Amazing Benefits Package – Health, Dental, Vision, 401k… Eligible on the 31st Day of Employment!
• 10 Paid Company Holidays!
• Progressive Company Culture!
• Supportive Management!
• Endless Career Growth!

Arbor/Pengate is dedicated to being an Equal Opportunity Employer. We promote and celebrate a diverse workforce and do not tolerate any discrimination. Any and all human relations decisions will not be based on persons’ race, color, religion, sex, national original, marital status, disability, genetic information, age, veteran status, or citizenship. All potential hires are subject to pre-employment checks which include but are not limited to background checks and drug screenings. In addition, we will provide reasonable accommodations for individuals with disabilities. Should you require an accommodation in completing an application, interview, or pre-employment requirement, please reach out to our Talent Acquisition team at recruiting@pengate.com