Academic Support Coordinator

Full time, contract position. Provides resources and other avaliable assistance to students.

• Facilitate, in collaboration with the Director, orientation, training, mentoring, and evaluating student staff members (peer tutors and Supplemental Instruction leaders) in order to maintain high quality and ethical academic support services
• Collaborate with faculty to identify discipline, program, and course specific support needs and provide the academic support service needed (one-on-one tutoring, group tutoring, embedded tutoring, Supplemental Instruction).
• Coordinate student staff (peer tutor and SI leaders) schedules and ensure academic support needs are met
• Oversee the facilitation of third-party online tutoring services provided for students
• Work with the Director to gather and analyze assessment and evaluation data for continuous improvements of academic and learning support services
• Promote academic and learning support services through direct outreach to faculty and students with class visits, promotional events, etc.
• Monitor and modify services to meet changing student needs and developing research
• Other duties assigned

• Experience in working with diverse populations
• Strong verbal, written, relationship and interpersonal communication skills
• Proficient with Microsoft products (Work, Excel, PowerPoint)
• Ability to critically think and problem solve
• Excellent organization skills
• Ability to work independently and as part of a team

West Kentucky Community & Technical College (WKCTC), recognized as a top 10 community college in the nation by The Aspen Institute and three times as a Finalist with Distinction, invites applications for the position of Academic Support Coordinator. WKCTC is a comprehensive community college that provides excellence in teaching and learning, promotes student success, and supports economic development.

The Coordinator for Academic Support reports to the Director of the Student Success Center and coordinates the efficient and effective delivery of academic and learning support services that span from one-on-one and small group tutoring and study sessions to course/program embedded support and Supplements Instruction with the goal of improving student success, retention, and degree completion. The coordinator will collaborate with College faculty and staff along with the Director of SSC in identifying and meeting academic support needs as well as in selecting student staff members (peer tutors and Supplemental Instructions leaders) to assist in meeting the academic support needs. The Coordinator will assist the Director with the supervision of student staff members, develop a Success Hour workshop series in collaboration with College faculty and staff, promote support services as part of the SSC, and occasionally tutor