Program Director

Description

Position Summary:

The Program Director serves as a member of the State Leadership team and works to ensure the delivery of quality services. This role provides leadership to program staff and coordinates the day-to-day operations WestCare Tennessees Medication Assisted Treatment program. Essential Job Functions include those listed below.

Essential Job Functions:

• Provides managerial, programmatic, and operational leadership to program staff under the guidance of the Regional Administrator;
• Implements and maintains methods for ensuring continuous and ongoing excellence in service quality and contract compliance;
• Develops and maintains positive working relationships and partnerships with federal, state, regulatory, and funding, and other bodies;
• Effectively implements and produces regular programmatic, budgetary, and management reportsreporting to the Regional Administrator on a regular basis;
• Serves as a mentor for program staff, offering coaching and guidance where needed;
• Collaborates with the Regional Administrator and state HR Representative to hire and retain talent, process disciplinary occurrences, and ensure compliance with agency policies and procedures;
• Reviews the performance of staff on a yearly basis, recommending pay and position changes as necessary;
• Identified media outlets and methods of communication with the community;
• Oversees facility upkeep, including the ordering of supplies and ensuring compliance with health, fire, and other regulatory standards;
• Acts as a liaison between WestCare and external agencies;
• Supports designated staff by being on call for emergencies on a 24hr basis and responding to emergency situations in a way that is consistent with WestCares policies, procedures, and ethical standards;
• Actively works to ensure a positive working environment for all staff;
• Assists the Regional Administrator in management, administrative, compliance, and funding-related activities as required;
• Reviews the MAT clinical partway;
• Ensures staff accurately track hours worked, reviewing and approving timecards on a regular basis;
• Embraces and embodies the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation;
• Performs any other duties as assigned.

Qualifications

Certifications/Licensures:

• Relevant licensure and/or certification preferred. Preference will be given to certified candidates;
• Valid drivers license and the ability to obtain and maintain WestCares vehicle insurance is required.

Education:

• Graduation from an accredited four-year college with a degree in Counseling, Criminal Justice, Social Work, Psychology or field related to the position is required;
• Graduation from an accredited masters level program is preferred;

Experience and Competencies:

• At least five (5) years of experience in the behavioral health/substance abuse recovery field required;
• At least two (2) years in a leadership role preferred;
• Experience working as a Project Director or equivalent within a federally-funded grant preferred;
• Knowledge of the criminal justice system is required;
• Excellent communication skills required;
• Ability to exercise good judgment and discretion required;
• Ability to work well in a team environment required;
• Ability to adhere to the highest standard of ethical conduct and confidentiality required;
• Professional appearance and demeanor required;
• Must be culturally/linguistically sensitive to populations served;
• Intake and assessment experience is highly preferred;

Working Conditions:

• Work is primarily performed in an office or indoor setting;
• Some outdoor activities and travel to multiple locations will be required;
• Regular and prompt attendance is required throughout employment.