What are the responsibilities and job description for the Field Application Engineering Internship position at Western Digital?
Company Description
At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.
At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.
We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.
Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.
We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.
Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.
Job Description
- Manage qualification activities, issues, and escalations with Western Digital’s business customers Includes:
- Defining qualification plan and subsequent activities management
- Managing and tracking qualification metrics
- Lead periodical customer meeting to track customer qualification progress, issue and initiatives
- Hands on 1st level failure analysis to debug customer issue
- Work hand-in-hand with Engineering and other cross-functional organizations to resolve issues and provide closure response to customer
- Assist with communicating customer requests for compliance with internal teams and coordinate customer deliverables such as feature request, required documents, etc.
- Represent and advocate customer needs and priorities to internal teams.
- Lead and coordinate Engineering Change notification and qualification activities
Qualifications
- Current student, pursuing a Bachelor’s in Computer Engineering, Computer Science, Electrical Engineering, and graduating between December 2022 and June 2023
- Minimum of 3.0 GPA
- Strong technical skills
- Interest in nonvolatile memory, hard disk drives, and the storage industry
- Exceptional written and verbal communication skills
- Excellent interpersonal and project management skills
- Strong team-player who can collaborate with colleagues
- Proficient in Microsoft Office applications
Additional Information
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
