The Market Ethics and Compliance Officer (ECO) and Privacy Officer (PO) directs the operation and management of the HSC compliance program for their assigned market. The Market ECO will work to promote an environment where employees feel confident to report both compliance and non-compliance issues without fear of retaliation. They shall be a member of the market leadership team and responsible for implementing a compliance program that is aligned with the HSC compliance program and tailored to the specific market they support. The ECO is responsible for implementing, administering, monitoring, and auditing the facility’s implementation of the HSC compliance program. This may include, without limitation, assisting with the development of compliance policies and procedures, facilitating compliance training programs, investigating hotline calls, chairing the compliance committee, and interacting regularly with the hospital administrative team and the HSC Ethics and Compliance department. This position is responsible for the compliance activities for a complex health system.
ESSENTIAL FUNCTIONS:
To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.
Manages the day-to-day operation of the compliance program. This includes monitoring adherence to policies and procedures intended to detect, address and prevent illegal, unethical, or improper conduct.
The Market ECO and PO will work in collaboration with the Business Integrity Partner team and the market leadership team to implement the HSC compliance program.
In cases where compliance failures are identified through an investigation, the Market ECO and PO will participate in the development of corrective action recommendations. The Market ECO and PO will be responsible for developing and implementing a framework to ensure consistent corrective action recommendations across the market.
The Market ECO and PO will be responsible for the oversight of the privacy program and resolution of potential privacy related issues.
Upon request, the Market ECO and PO will participate in or otherwise support internal investigations conducted by other functional areas, including Human Resources, Legal, Risk, Privacy and Security.
The Market ECO and PO shall maintain confidentiality and discretion regarding all work matters, and fully comply with all legal and ethical obligations, the Company Code of Conduct, and the Code of Ethics for Healthcare Professionals adopted by the Health Care Compliance Association.
Regular and reliable attendance.
Perform other duties as assigned.
The requirements listed below are representative of the knowledge, skills and/or abilities required.
Education: Bachelor's Degree, other appropriate degree, or equivalent experience.
Experience: Minimum 7 related experience in healthcare compliance, regulatory and/or operational expertise required.
Skills and Abilities:
Business Mathematical Skills - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
Moderate Computer Skills - Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives.
Complex Communication: Frequently communicates complex information and interacts with management. Can present, resolve and address delicate situations. Can motivate and persuade others both orally and in writing.
Varied Business Problems: Problems are varied and complex, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, general precedents and practices.
Market Specific Impact: Decisions impact the management and operations within a market. May contribute to business and operational decisions that affect the market.
Moderate Independent Judgement: Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
Project Management: Handle multiple projects simultaneously including task delegation, and project oversight.
Responsibility: Oversees and assures quality for a significant segment of a functional area within the market.
Complex/Medium Impact Problems: Ability to solve complex problems with functional by recognizing risks, difficulties or complications, identifying analogous situations, developing and evaluating options and implementing solutions. Exercises sound judgment to identify and escalate more complex/high impact issues.
Leadership: Ability to lead effective team initiatives around key objectives; motivates team members to achieve objectives; provides clear direction and support to team members. Works well in a team.
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