What are the responsibilities and job description for the OH - Credit & Collections Coordinator position at Western States?
Seeking an experienced and motivated individual with strong commumication and organizational skils in both the Credit and Collections field to join ourTeam. You will be evaluating the credit worthiness of new and existing customers, collecting outstanding balances, and maintaining customer credit files with a customer focused service. You will work both independently as well as alongside both the Credit Team and Credit Manager. Payrate based on experience $20-$22/hr and upwards based on experience. Certified Credit Professional/CCP certificiation or eqivalent experience preferred.
Our office is located at our Manufacturing Facility in Walbridge, OH - just minutes from Toledo/Perrysburg near 795 and Tracy Road.
EMPLOYEES WHO EXCEL IN THIS ROLE HAVE THE FOLLOWING QUALITIES: Analyst expereince in AP, AR and CreditStrong investigation and follow-up skills with high attention to detail and accuracyAbility to work through multiple tasks simultaneously (multitask), manage time efficiently, and work with minimal supervisionExcellent problem-solving and analytical skills, ability to analyze and interpret financial dataDemonstrates teamwork and both oral and written communication skillsAbility to prioritize multiple tasks in a fast-paced environment while under pressureCapable of sound decision makingMaintain a professional manner when confronted with difficult situationsWorking knowledge of basic credit extension practices, credit laws, and the Uniform Commercial CodeTechnical skills are strong in all office related software i.e. Microsoft Office Suite, Multi-line phone system, ERP systems, Internet Customer Service Software, Defect Tracking Software, Accounting systems, Banking systems, Customer Portals, Order tracking systems.WHAT DOES MY DAY LOOK LIKE IN THIS ROLE?Ability to review credit applications and complete credit investigations to grant credit and establish credit limits.Review records for accuracy and handle disputes to make sure the account information is entered and maintained appropriately. Investigate historical data for each debt or bill.Monitor customers’ payment practices and ensures timeliness of receiptsDiscuss and collect outstanding balances from customers in alignment with the Credit Department’s goals of maximizing sales while minimizing credit risk.Formulate and implement payment plans, make payment arrangements, prepare past due letters.Review, and using discretion, approve or deny all requests for Large Job credit extensions.Make appropriate adjustments to credit lines of all existing customers to ensure maximum credit availability consistent with the degree of risk and profit opportunity.Work with customer service and sales to resolve credit issues. Investigate and resolve external/internal customer inquiries and research complex issues when necessary.Respond to outside requests for credit references and customer inquiries related to accounts receivable.REQUIRED QUALIFICATIONSBachelor’s or associates degree in finance, business, accounting, or related field or Certified Credit Professional/CCP certificiation; we will consider 5 years of relative work experience in a related field; AP, AR, Credit & Collections or eqivalent experience preferred. Credit/collection experience in a manufacturing environmentKnowledge of basic credit extension practices, credit laws, construction liens bonds, secured transactions, and the Uniform Commercial Code.Demonstrated abilities in analytical, strategic, tactical, problem solving and creative thinking skills. Attention to detail. Experience both supporting and facilitating teamwork and maintaining good public relations with external and internal contacts.Excellent communication skils; written, verbal, interpersonal, customer negotiations.ERP system software, financial and/or accounting applications.
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