Field Service Technician - JRA001

Westerwood Global is a leading provider of manufacturing and technical support services tailored exclusively for the semiconductor industry. At Westerwood Global, we work with our customers to provide a “Whole Fab Support Experience” across all tool types. We are a progressive, dynamic company who prides itself in offering industry leading project based, contract & permanent employment. Our service solutions and employee professional development are vital aspects of the Westerwood Global culture. 

The principal duties and responsibilities will be:

• Support the installation of new tooling and equipment.
• Provide documentation and accurate record logging of work performed.
• Provide maintenance and support of equipment throughout the fab
• Train other employees on equipment and processes as required.
• Troubleshoot, repair, and maintain robot controllers, electrical control devices, mechanical units, transfer devices and peripheral equipment.
• Diagnose and repair units using factory manuals, diagrams, and schematics.
• Respond to on-call support request for production equipment as needed within 4 hours of receiving phone call.
• Conduct basic path programming with teach pendant.
• Perform I/O testing during commissioning of equipment.
• Coordinate activities with peers, supervisor(s), and customers to minimize equipment downtime and interruptions.

Requirements:

• Ability to use basic hand tools.
• 1 years of related experience, or comparable experience
• Ability to ensure equipment is designed and programmed to specifications using standard techniques.
• Ability to follow troubleshooting guide to test and diagnose equipment.
• Ability to set breakpoints and step through C# codes to identify faults.
• Ability to walk through trouble faults and determine path of correction with engineers overseas as needed.
• Ability to work an on-call schedule and respond when required within 4 hours of being contacted.
• Excellent customer interface skills
• Ability to work in a clean room environment.
• Able to work independently, with little direction.
• Mechanical aptitude as well as the ability to use appropriate tools.
• Ability to read and understand factory manuals and diagrams.

Preferred: 

• Associates or higher in Mechanical engineering.
• Proficient in C, C#, Python, or other programming languages
• Prior work experience installing or maintaining tools and equipment in a semiconductor manufacturing environment.

Benefits:

Competitive hourly rate, Medical, Dental, Vision, 401k, Paid Vacation, and Select Holidays, Overtime Opportunities, Compressed Work Week, On-site Facilities, Career Development Opportunities.

Westerwood Global does not require assistance from Recruitment Agencies. Thank you.

The people who thrive most on our teams are those individuals who perform well in a team environment, enjoy interacting and engaging with a number of different stakeholders, adapt quickly to changing environments, and leverage their skills, quality, and knowledge to drive themselves and their teams towards continuous improvement and success.

Equal opportunities and Social Governance

Westerwood Global is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Westerwood Global place an immense emphasis on equal employment, encourage diversity in the workplace, and apply an open-door policy for inclusion of all employees. Our diversity program encourages people from any gender, background, ethnicity, culture, education, and experience to join the company and more importantly build a career through employee development.

Through our wellness programs Globally, Westerwood Global ensures our employees and families have access to a full range of wellness services through our Employee Assistance Program (EAP). In the communities that surround our business operations, we support individual and group sponsorships for local sports and those that are vulnerable in society.