Deposit Ops Maintenance Clerk

Deposit Operations Maintenance Clerk Job Summary
The Deposit Operations Maintenance Clerk assists the Deposit Operations function of the Bank to help achieve an efficient and effective operations process. Reviews all deposit and loan maintenance documents to verify that they are accurate and complete. Ensures decision guidelines are adhered to and understood. May assist with scans, and review quality control. Assists in execution of procedures and ensures compliance to meet security precautions and to protect customer deposits and bank assets. Strives to achieve a working knowledge of all laws and regulations related to deposit operations which ensures all duties and tasks performed are in compliance with legal and regulatory requirements.

Essential Functions (primary functions and/or reasons the job exists in order of importance)
1. Assists the Deposit Operations function of the Bank to help achieve an efficient and effective operations process. Reviews all deposit and loan maintenance documents to verify that they are accurate and complete.
2. Logs and tracks any errors identified in the deposit and loan maintenance documents..
3. Ensures department compliance through numerous tasks and functions including, but not limited to, deposit account proof and monitoring, reviewing, and verifying opening account documents in comparison to what is on the Core system.
4. May scan, review quality control, and update core account records.
5. Sends documents for scanning.
6. Participates in investigating/researching fraudulent related issues such as account monitoring and researching suspicious activity. Helps provide research for legal subpoenas.
7. Assists with projects impacting deposit accounts including, but not limited to, software upgrades and new or changing deposit product offerings, such as Harland, Secure Support, and Disaster Recovery testing.
8. Maintains awareness, understanding, and compliance with the Bank's internal policies and procedures, laws, and regulations appropriate for this position.
9. Provides assistance in response to regulatory and internal/external audit requests
10. Travels occasionally in order to participate in special assignments, training, and/or travel between office locations.

Desired Qualifications/Experience/Certification/Education (in order of importance)
1. 1 years of relevant banking experience.
2. Experience maintaining a high degree of customer service focus and professionalism.
3. Strong Communication skills (oral, written and interpersonal) appropriate for interacting with all levels of customers, service providers and bank personnel.
4. Experience with Microsoft Windows, Outlook, and Excel or transferable software packages.
5. Experience being accurate with a focus on attention to details.
6. Experience multi-tasking and prioritizing previous work assignments to ensure deadlines are met.
7. Experience working independently as well as within a team environment.
8. High School diploma, GED, or commensurate experience.
9. Valid driver’s license and a driving record that conforms to company standards.

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

We are an equal opportunity employer/minority/female/disability/protected veteran.

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