Case Manager

JOB TITLE: Case Manager

FLSA: Exempt

DEPARTMENT: Homeless Services

REPORTS TO: Service Coordinator

LOCATION: White Plains

SALARY: $38,000 TO $52,000 PER YEAR

SUMMARY: Provides a range of case management and supportive services to families. Reports to the Casework Supervisor.

DUTIES AND RESPONSIBILITIES:

• 
  Provide case management, including needs assessment, crisis intervention and appropriate counseling for families.
• Orients new families to the program, including resident’ rights, rules and regulations, etc.
• Assist families in the development of a service plan, monitor the progress and advocate on behalf of the families, to secure all social service entitlements; refer families to identified services.
• Evaluate and document resident’s conditions, daily living skills and family interactions.
• Develop a plan to help families improve in areas of concern.
• Complete and maintain case records and required statistical data and reports.
• Refer resident issues to the Service Coordinator.
• Other duties as assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS:

BA degree in Social Work or 8 years’ casework experience or equivalent combination; knowledge and ability to access service delivery system; experience in counseling. Work with high risk and/or chemically dependent families preferred; CAC desirable, bi-lingual a plus.

AGENCY PROFILE & EMPLOYEE EXPECTATIONS:

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

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