What are the responsibilities and job description for the Receiving Clerk position at Westin Long Beach?
- Maintain a friendly and warm demeanor at all times.
- Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must be able to multi task.
- Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
- Must routinely meet deadlines.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
- Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
- Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data, and basic arithmetic functions.
- Must be willing to cross train in other accounting or hotel-related areas.
- Must be able to prioritize job functions in order to meet deadlines.
- Maintain par on beer, wine, liquor, and other inventory items as required, and notify supervisor on deviations from the standard.
- Deliver items to ordering department when goods and/or services are received.
- Receive food, beer, wine, liquor and operational supplies according to schedule. Inspect for proper specifications (quantity and quality). Inspect wines for correct vintner and vintage. Ensure that all items received are in good condition and refuse damaged goods or goods that do not have proper documentation.
- Receive orders in online system, Birchstreet, once items arrive to hotel.
- Solicit assistance from chef or designee as required, in quality determinations.
- Secure goods in appropriate storage areas.
- Maintain an efficient and timely filing system.
- Date all items as required. Rotate stock of all food items on a “first in, first out” basis.
- Fill out all required departments requisitions as appropriate.
- Handle incoming and outgoing packages according to company standards.
- Process delivery receipts and invoices and forward to Accounting on a daily basis.
- Reconcile purchase orders and receiving documentation with Accounting on a weekly basis.
- Maintain daily receiving logs for all products and services received.
- Check pricing, discounts, extensions and totals on invoices, where applicable. Compare quantities to receiving documents. Investigate and rectify discrepancies.
- Maintain efficient security and control on all storage areas, where applicable.
- Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
- Ensure guest package receiving policies are strictly followed, where applicable
- Assist with any other Purchasing & Receiving duties as needed
- Must be able to effectively communicate, both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management
High School diploma or equivalent required and/or experience in a hotel or a related field preferred.- At least one year of progressive experience in a hotel or related field preferred.
- Flexible and long hours sometimes required.
- Very heavy work – Exerting in excess of 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
- Able to withstand significant extremes in temperature fluctuations in the working environment.
- Ability to stand during entire shif
For California Applicants Only
Highgate Hotels, L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Highgate Hotels to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.