What are the responsibilities and job description for the E00079 - Chief Operating Officer position at White Lodging - JW Indianapolis?
Position Overview: Provides strategic and operational direction to multiple line operating departments such as field operations, managed care, facilities, and compliance. Assists CEO and board of directors to establish strategic objectives and operating policies and procedures to ensure attainment of organizational objectives. Evaluates results within departments/business units to determine if the organizational objectives are being met. Establishes and coordinates responsibilities and procedures among subordinate divisions and departments.
Specific Responsibilities:
* Responsible for the daily operations of a geographic network of opiate treatment centers to include the direct supervision of the treatment center's CEO, Directors, VP's and, by extension, each treatment center's performance in the following key areas: operations, financial, staffing, training, compliance, outreach, and customer service.
* Work collaboratively with the CFO to assess organizational performance against both the annual budget and The Centers' long-term strategy. Develops tools and systems to provide critical operational information to the CEO and make actionable recommendations on both strategy and operations
* Work collaboratively with the CFO to assess organizational performance against both the annual budget and The Centers' long-term strategy. Develops tools and systems to provide critical operational information to the CEO and make actionable recommendations on both strategy and operations
* Collaborates with senior management team to develop a Strategic Plan. This will include goals, initiatives, timelines, and outcomes.
* Develops relationships with all key stakeholders.
* Develops and executes a plan to be a visible thought leader in the field.
* Creates and executes a communications strategy.
* Strong strategic, leadership, networking, and organization skills.
* Excellent interpersonal, written, oral, and public speaking communication skills.
* Every day passion for our mission.
* Extremely ambitious and entrepreneurial, with an excellent work ethic.
* Team oriented, collaborative style
* Cultivates relationships with similar facilities.
* Responsible for the daily operations of a geographic network of opiate treatment centers to include the direct supervision of the treatment center's CEO, Directors, VP's and, by extension, each treatment center's performance in the following key areas: operations, financial, staffing, training, compliance, outreach, and customer service.
* Work collaboratively with the CFO to assess organizational performance against both the annual budget and The Centers' long-term strategy. Develops tools and systems to provide critical operational information to the CEO and make actionable recommendations on both strategy and operations
* Work collaboratively with the CFO to assess organizational performance against both the annual budget and The Centers' long-term strategy. Develops tools and systems to provide critical operational information to the CEO and make actionable recommendations on both strategy and operations
* Collaborates with senior management team to develop a Strategic Plan. This will include goals, initiatives, timelines, and outcomes.
* Develops relationships with all key stakeholders.
* Develops and executes a plan to be a visible thought leader in the field.
* Creates and executes a communications strategy.
* Strong strategic, leadership, networking, and organization skills.
* Excellent interpersonal, written, oral, and public speaking communication skills.
* Every day passion for our mission.
* Extremely ambitious and entrepreneurial, with an excellent work ethic.
* Team oriented, collaborative style
* Cultivates relationships with similar facilities.
Education and Experience:
* Bachelor's Degree in Business; Master's in Business Administration or Healthcare preferred
* 10 years of experience in running a multi-site, multi-state health system
* Management of substance abuse treatment services across economically and culturally diverse communities
* Management experience in operations, compliance, safety, accreditation, and quality of care
* Ability to identify, and formulate long-term solutions; problem solving
* Effectively delivers positive feedback and constructive criticism to subordinates
* Ability to drive performance to achieve operational results while keeping focus on patient and team member satisfaction
* Determines resources needed to achieve results
* Ability to analyze outcomes and make recommendations to improve those results
* Well versed on current drug abuse and treatment information - specifically the current trends in Opioid Maintenance Treatment
Competencies:
* Business Acumen: Ability to obtain essential information about a situation, focus on the key objectives, recognize the relevant options available for a solution, select an appropriate course of action and set in motion an implementation plan to get the job done.
* Decision Making: Uses sound judgment to make good decisions based on information gathered and analyzed. Considers all pertinent facts and alternatives before deciding on the most appropriate action. Commits to decision.
* Strategic Thinking:
* Teamwork: Interacts with people effectively. Able and willing to share and receive information. Co-operates within the group and across groups. Supports group decisions and puts group goals ahead of own goals.
Results Oriented: Relentlessly pursues improvement and results. Flexible, with a strong work ethic and an entrepreneurial spirit to accommodate high level of responsibility and multiple priorities. Creates a culture of mutual accountability.
* Communication: Communicates effectively, and persuasively across a diverse set of stakeholders. Creates processes and structures to facilitate effective communication both internally and externally.
Planning and Organization: Plans and organizes tasks and work responsibilities to achieve objectives. Sets priorities. Schedules activities. Allocates and uses resources properly.
* Interpersonal Skills: the ability to interact positively and get along well with others
* Business Acumen: Ability to obtain essential information about a situation, focus on the key objectives, recognize the relevant options available for a solution, select an appropriate course of action and set in motion an implementation plan to get the job done.
* Decision Making: Uses sound judgment to make good decisions based on information gathered and analyzed. Considers all pertinent facts and alternatives before deciding on the most appropriate action. Commits to decision.
* Strategic Thinking:
* Teamwork: Interacts with people effectively. Able and willing to share and receive information. Co-operates within the group and across groups. Supports group decisions and puts group goals ahead of own goals.
Results Oriented: Relentlessly pursues improvement and results. Flexible, with a strong work ethic and an entrepreneurial spirit to accommodate high level of responsibility and multiple priorities. Creates a culture of mutual accountability.
* Communication: Communicates effectively, and persuasively across a diverse set of stakeholders. Creates processes and structures to facilitate effective communication both internally and externally.
Planning and Organization: Plans and organizes tasks and work responsibilities to achieve objectives. Sets priorities. Schedules activities. Allocates and uses resources properly.
* Interpersonal Skills: the ability to interact positively and get along well with others
Work Environment: May work in a variety of environments including professional offices, clinics, hospitals, or out-patient facilities. They spend much of their time on their feet, actively working with patients.
Physical Demands: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.
Travel: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
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