What are the responsibilities and job description for the Housekeeping Director position at White Lodging?
SUMMARY
Responsible for managing all housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained. Areas of responsibility include Housekeeping, Public Areas, Recreation, and Laundry. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures brand and White Lodging standards and procedures are being followed.
RESPONSIBILITIES
Maintains strong working relationship with Front Office to ensure effective communications for operational issues.
Runs the perfect shift, utilizing the Management Checklist or Calendar for Success.
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
Inventories stock to ensure adequate supplies.
Ensures guestrooms, public space and employee areas are cleaned according to operating standards
Key Accountabilities
GSS: Ensure goals are met for all guest service related measurements.
Department Budget: Meet budgeted wages and general expenses.
Associate Relations: AES plans and actions implemented and measured.
SKILLS
Extensive knowledge of Housekeeping and Laundry operational procedures
Effective decision making skills
Strong problem-solving skills
Financial management skills e.g., ability to analyze P&L statements, develop operating budgets, forecasting, and capital
expenditure planning
Ability to acquire and maintain relationships e.g. associates, customers, vendors
EDUCATION/EXPERIENCE
Minimum of 4 year college degree or equivalent work experience required
Experience in similar leadership role required
WORKING CONDITIONS
Able to traverse entire hotel multiple times a day.
Requires bending, stooping, lifting, pushing, and pulling
Job Type: Full-time
Pay: $62,600.00 - $104,400.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
- Weekends as needed
Supplemental pay types:
- Bonus opportunities
Experience:
- Hospitality: 8 years (Required)
Language:
- Spanish (Preferred)
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Ability to Commute:
- Teaneck, NJ 07666 (Required)
Ability to Relocate:
- Teaneck, NJ 07666: Relocate before starting work (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Salary : $62,600 - $104,400