What are the responsibilities and job description for the Assistant General Manager position at White Rock Alehouse & Brewery?
The position will report directly to the General Manager. Duties to include but not limited to:
- Along with the GM, supervise all FOH restaurant activities and ensure compliance to all company standards to increase all sales, reduce labor costs, maintain cleanliness and prepare various reports accurately and within requested timeframes.
- Under direction of the GM, responsible for the performance of all service staff and evaluating all FOH operations and will role model best practices and behaviors for employees throughout the Alehouse.
- Work closely with guests on a daily basis. This position requires the handling of guest complaints, working with the staff to ensure that guests have an enjoyable experience, and working the floor during service hours in order to greet and interact with guests.
- Perform orientation and provide training to all new employees on restaurant processes. Training also includes on-going training, and this requires the manager to identify opportunities and situations where this is required.
- Work with the GM in handling human resources duties and in-house accounting processes such as hiring and payroll, perform regular interviews with all prospective FOH employees.
- Maintaining sanitation standards in public areas and beverage preparation areas.Monitor safety of guests and staff at all times.
- Under direction of GM, involved in Ordering, Receiving, Inventory, Sourcing – Bar & Restaurant Inventory and Supplies.
- Agreed Upon Social Media Activity as necessary.
- Assist GM with Community Relations in Events, Charity & Marketing Opportunities.
Job Type: Full-time
Physical Setting:
- Casual dining restaurant
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: One location
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