Maintenance Supervisor

POSITION: Maintenance Supervisor

Opportunity:
To direct property maintenance and renovations for a portfolio of ~300 affordable single-family homes in the St Louis metro for Purpose Residential; Whitestone’s wholly owned property management firm. We are looking for a go-getter who is tired of the internal politics and bias’s that are structured from the top down.

Whitestone & Co. is recruiting a Maintenance Supervisor:
We are looking for an experienced Maintenance Supervisor with single-family rental or multifamily maintenance experience, along with a proven track record of leading maintenance teams and completing work orders with exceptional professionalism and in a timely manner, providing excellent customer service, and coordinating with leasing and maintenance teams to reduce unit downtime on turnovers and maximize occupancy.

Job Duties and Responsibilities:

• Lead, direct, and control all facets of property maintenance to ensure quality services and a high degree of resident satisfaction, while working within budgetary and regulatory guidelines.
• Work seamlessly with leasing and asset management teams to ensure work planned and performed meeting the owner’s expectations and is approved promptly.
• Coordinate with maintenance teams to address work orders in a timely manner.
• Coordinate with residents to ensure maintenance teams can access homes to complete work orders and meet the resident’s needs.
• Coordinate resident moveouts, turnover, and housing inspections with property manager to reduce vacancy.
• Review completed work orders to ensure billing accuracy and ensure work has been completed with workmanship that meets expectations.
• Complete and review invoices and submit to ownership with necessary evidence to ensure timely payment.
• Report progress of large maintenance programs to asset management and leasing teams.
• Follow maintenance budgets while ensuring maintenance is completed as necessary.
• Implement and maintain preventative maintenance program.
• Ensure repairs and renovations are compliant with local Housing Authorities and Section 8 program.
• Ensure that newly leased properties are move-in ready prior to initial inspections.
• Communicate effectively and proactively with both residents and their case workers to best accommodate their needs.
• Communicate effectively with Housing Inspectors to best represent the owner while ensuring we meet the needs of the Housing Authority and our residents.
• Maintain courteous and helpful demeanor with residents, co-workers, vendors, etc.
• Performs other duties assigned by Asset Management and Leasing Teams.

Education and Experience:

• High school diploma or equivalent.
• 5 years of experience in property maintenance.
• 3 years of experience in Single Family Rental maintenance preferred.
• Excellent verbal and written communication skills.
• Exceptional customer service and interpersonal skills.
• Extremely organized and detail and deadline oriented.
• Experienced using Appfolio and Smart Maintenance.
• Valid drivers license and reliable transportation.
• Leadership skills and ability to direct, motivate, train and develop employees.
• Experience utilizing AppFolio or other similar property management software’s.
• Proficiency in Microsoft Word, Excel and Outlook.

About Whitestone
We are a real estate investment company focused on acquiring single family homes in mid-tier
American cities. A trusted fund manager with two funds worth $60M combined and a third fund targeting $500M , we are the only real estate investment company focused exclusively on acquiring single family homes that qualify for the Section 8 housing voucher program. Low- income families, the elderly, and the disabled need decent, safe, and affordable homes in order to thrive. Government agencies have programs to help, but there is a critical shortage of voucher housing—and most real estate investors avoid it in favor of flashier properties. Good people are being left behind at an unacceptable rate as affordable housing becomes more difficult to attain. Our founders come from immigrant families and have defined a culture based on professional conduct, personal character, and community impact. We have proven that we can generate positive returns for our investors at the same time as we create positive impact in our communities. This balance defines our existence and motivates our work.

Equal Opportunity Employer:
We are an equal opportunity employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state or local law. We are also a drug-free workplace and qualified applicants may be required to pass a drug screening before receiving an offer or beginning employment.

Job Type: Full-time

Pay: $50,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Ability to commute/relocate:

• St. Louis, MO: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Maintenance: 3 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

Salary : $50,000 - $75,000