Printing Services Assistant

DEPARTMENT: Printing and Mailing Services
REPORTS TO: Printing Services Supervisor
SALARY: $16.50 - $16.85
FLSA DESIGNATION: Hourly/non-exempt
SCHEDULE: .56 FTE | 9-months | 30 hours per week

POSITION SUMMARY:
The Printing Services Specialist operates all printing services functions including the execution,
reproduction and distribution of copied and bound materials for faculty, staff, students and the
bookstore and managing the tracking, billing and procedural elements of printing services.

CORE RESPONSIBILITIES:

• Organize and facilitate the planning, scheduling and production of materials in support of the

universitys needs.

• As key operator, set-up and operate complex equipment including:

o Color digital copier with various size, type, and weights of paper stock.
o Bindery equipment including stitcher, folder, 3-hole drills, paper cutter, padder, andhand-assembled work.
o Black/white digital copiers with various size, type and weights of paper stock.

• Provide excellent customer service through electronic, phone, and in-person contact.

Anticipate customer needs and problem solve as needed.

• Develop and produce educational material if needed to aid students and staff in effectively

printing files.

• Collaborate with Information Systems staff in developing and creating new copy job ticket

system- including information needed on forms, clarification of specific fields, suggestions for
on-going page maintenance. Trouble shooting and contact person for page issues.

• Learn and then train staff members and student workers on new copier technology with

change of equipment-including bookleting, spiral job set up, proper paperweight manipulation,
maintenance, and job costing.

• Scan documents as requested and transmit files to recipients.
• Maintain scheduling of production work in collaboration with staff and student workers to meet

deadlines.

• Integrate knowledge of printing technology with positive working relationships across

departments to facilitate and fulfill specific needs.

• Exercise quality control for universitys brand; maintaining brand integrity by reporting

violations to University Communications.

• Maintain paper and other supply inventories and communicate needs to supervisor for

fulfillment.

• Manage service repair for copy equipment when needed.
• Maintain accurate record keeping of all paperwork.
• Manage charge-back system with job pricing and data entry for interdepartmental charges

through universitys billing system, meeting monthly deadlines.

• Assume temporary supervisory responsibility for the print shop area, as requested.
• Cross-train in other mailing services areas to process outgoing mail and packages mailing-

supervisors absence and vacations.

• Prepare weekly bulk paper orders for facility services delivery. Enter charges into system

software (Colleague).

• Maintain campus copier toner storage, arrange campus delivery and reorder as needed.
• Other related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

• Bindery equipment experience desirable.
• Computer proficiency in a Windows environment.
• Ability to recognize technical issues and assist IT staff to correct and/or update procedures.

Develops systems when necessary.

• Ability to learn and apply new technology, particularly in relation to high-speed copiers.
• Understanding of basic electronic file types and how to manipulate them-in particular PDF,

JPEG and PNG.

• Ability to problem solve and utilize appropriate printing and/or scanning technology to meet

customer needs (i.e. scan paper documents to PDF, create booklet from PDF).

• Demonstrated ability to establish and maintain positive working relationships with faculty, staff

and students.

• Utilization of experience to evaluate customer files and provide guidance for optimum print job

quality.

• Attention to detail.
• Commitment to quality customer service.
• Ability to work well under pressure and meet deadlines.
• Ability to lift 10-20 lbs. numerous times each day and up to 35 lbs. once a day.
• Requires long periods of time standing and occasional walking.
• Requires frequent bending, twisting and reaching.
• Demonstrated effective oral and written communication, organizational and interpersonal skills.
• Ability to work as a member of a team.

MINIMUM QUALIFICATIONS:

• High School diploma or GED.
• A valid drivers license required.
• Compliance with Whitworths campus vehicle policy. This policy is available at

www.whitworth.edu/Administration/FacilitiesServices/CampusVehiclePolicy.htm

• A personal commitment to the Christian faith and to the integration of faith and learning

• Demonstrated growth in cultural competence, awareness of societal and structural inequities

and proven experience in effectively establishing relationships and positive communications
with students and other constituents across multiple dimensions of diversity including, but not
limited to, race, gender, varying abilities, nationality, sexual orientation, gender identity, class
or religious perspectives

• A commitment to the educational mission of Whitworth University as a comprehensive

Christian liberal arts university affiliated with the Presbyterian church

PREFERRED QUALIFICATIONS:

• Two years experience with high-speed high-volume copier equipment in a production

environment.

ADDITIONAL REQUIREMENTS: A background check, sexual misconduct check and confirmation of
degrees earned will be required of the successful candidate. A resume, cover letter, faith statement,
and names, addresses, and phone numbers of at least three (3) professional references will also be
required. All Whitworth University employees are required to comply with the universitys COVID-
19 vaccination policy.

About Whitworth:
Founded in 1890, Whitworth has consistently ranked among the top regional colleges and universities
in the West. Whitworth University has an enrollment of more than 3,000 students and offers more than
100 undergraduate and graduate degree programs. With strong liberal arts undergraduate and
graduate programs, Whitworth unites a robust commitment to Christian mission and service, academic
rigor and care for students.

Whitworth University's 200-acre campus of red-brick buildings and tall pines offers a beautiful, inviting
and secure learning environment. More than $125 million in campus improvements have been made in
recent years.

A community of committed Christian faculty and staff employees carries out the university's mission
"to provide its diverse student body an education of the mind and heart," equipping its graduates "to
honor God, follow Christ and serve humanity."

Our Benefits:
Whitworth University provides a robust offering of benefits and services to enhance the quality of life
of its faculty and staff. Employees who are eligible for benefits may participate in health plans including
medical, dental and vision; a generous retirement plan (8% employer match); life insurance and long-
term disability insurance. Well-being services include spiritual enrichment, the employee assistance
program, and free access to the University Recreation Center and the Megan E. Thompson Aquatic
Center. Free tuition for employees and tuition remission programs for spouses and dependents round
out the offerings. Additionally, Whitworth employees enjoy 17 paid holidays each year.

Whitworth complies with all federal, state, and local nondiscrimination laws that are applicable to religious
nonprofit institutions and does not engage in unlawful discrimination on the basis of race, color, national

origin, age, sex, or disability. With our Christ-centered commitment to building a diverse and inclusive
community, the university encourages applications from populations underrepresented at Whitworth
including members of racial/ethnic communities, women, and persons with disabilities.

Job Type: Part-time

Pay: $16.85 per hour