Tennis Shop & Maintenance Assistant

Description

Status: Seasonal, Full-Time, Non-Exempt

Responsibility: Medium level of supervision needed. Medium level of operational decision-making.

Reports to: Director of Racquets and Tennis Shop Manager

Supervises: N/A

Skill:

• Basic Administrative Skills- Use of technology, verbal and written communication, business correspondence, organization, and time management.
• Advanced Teamwork and Communication Skills- Interact, work and relate with people, listen, speak, read, write, observe, use English fluently.
• Excellent Customer Service Skills- Product knowledge, problem-solving skills, time management, attentiveness, patience, positive attitude, a willingness to go the extra mile, responsibility, professionalism.
• Excellent Safety Skills- Observe safety rules, safely operate equipment, CPR and First Aid.
• Advanced Driving Skills- Possess a valid driver’s license and an acceptable driving record.
• Experience- Previous tennis court maintenance experience preferred
• Maintenance and Repairs - Must have the ability to operate small utility vehicles, miscellaneous power and hand tools, traverse ladders safely, carpentry, painting, general repairs while observing OSHA-approved personal safety guideline practices.
• Basic Tennis skills – General understanding of the rules and etiquette, playing experience a plus.
• Basic Safety Skills – Observe safety rules, CPR and First Aid.
• Basic Child Care and Education – Interpersonal interactions with children, instructional skills, creativity, patience, ability to adapt and react to children’s needs, physical stamina.
• Special Skill- Outgoing and friendly personality. Teachable attitude.
• Experience - Previous customer service experience preferred.

Effort: High- Walk and stand for extended periods of time. Bend, reach, push, pull, lift and carry up to 75 pounds.

Work Conditions: Level 4- Often outdoors, working in hot/cold environment, inclement weather, variable schedule based on business demands, often duties require working with hazards.

Duties:

• Work primarily at the Tennis Facility, making trips to other club areas when necessary.
• Perform general maintenance tasks as directed
• Perform minor painting, carpentry duties
• Perform light janitorial duties such as outside furniture cleaning, trash pickup, restroom sanitizing
• Become familiar with court irrigation system, as well as the watering needs of the courts
• Water, sweep, line, and roll tennis courts as directed
• Ensure tennis courts remain free of weeds and debris
• Ensure water coolers are cleaned and filled on a daily basis
• Attend heat training class and observe best practices at all times per OSHA regulations
• Must possess an awareness of surroundings and unique demands of being in a private club setting
• Must possess ability to multitask and perform time-sensitive tasks efficiently while working around club member activities.
• Enthusiastically greet members and assist them with court times, lesson booking, clinic sign ups, and retail needs
• Assist Tennis Shop Manager with daily billing
• Keep the shop and tennis facilities clean and tidy throughout the day
• Notify tennis professionals when a lesson/clinic is booked
• Restock the fridge/freezer
• Restock shop inventory as needed
• Assist the Tennis Shop Manager with answering the phone and recording any messages
• Report back to the Tennis Shop Manager and Director of Racquets at the end of the day with a daily report
• Close the shop and facilities after all members have left for the evening when needed

Qualifications