What are the responsibilities and job description for the Stocker / Ecomm position at Wilco?
JOB SUMMARY:
The Wilco stocker prepares merchandise for the sales floor and stocks products as directed by the stocking process and Lead Stocker. The stockers provide product information, answer customer questions, and assist customers find the appropriate store specialist if need be. They will support the Lead Stocker in reaching store goals and participate in general cleaning and maintenance of the retail facility.
Responsibilities
- Correctly stock merchandise utilizing established stocking and merchandising processes.
- Maintain store orderliness and cleanliness utilizing established standards.
- Organize and maintain cleanliness of backstock merchandise and work areas.
- Properly communicate stock discrepancies, bin tag needs, and quality issues with appropriate store staff.
- Participate in generating store-wide pick lists and working them to completion.
- Maintain stocking log.
- Participate in pulling special orders and/or special-order handling as assigned.
- Participate in system and merchandise processes as assigned.
- Maintain and comply with established retail standards.
- Ensure that customers are greeted, and their needs matched with the relevant person or department.
- Participate in team meetings as required.
Special Skills/Training
- Skill at product recognition.
- Ability to interact effectively with customers and co-workers.
- Ability to operate a computer and other automated office machines.
- Ability to perform arithmetic calculations.
Education Requirements
- High School graduate or equivalent.
Physical Requirements
- Regular bag/bale lifting.
- Prolonged standing and repetitive bending.
Working Conditions
- Indoor/outdoor work.
- Rural, pet-friendly environment.
About Wilco
Dating back to the early 1930s, Wilco, a growing retailer, has stood the test of time by maintaining focus on our values and never losing our passion for customer service. Wilco is progressive and unlike the standard “farm store”. With a variety of departments including Garden, Pet and Animal Supply, Hardware, Paint, Clothing, and Pet Grooming, partnered with personalized service, our customers consider Wilco a preferred retail destination. Wilco has been named a Top Workplace in Oregon and SW Washington by the Oregonian from 2012 - 2023. We are dedicated to our team and attribute this distinction to them. Hiring Veterans / Military Friendly
Wilco is an Equal Opportunity Employer. We recognize and encourage the valuable and enriching contribution that people from all backgrounds and experiences bring to our organization. As a values-based cooperative, we believe all individuals should be treated based on merit without prejudice.
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