Spa Attendant

Join our team as a Spa Attendant for Wildflower Farms serving the needs of the business, our guests, and our colleagues by ensuring outstanding experiences at all times.

Core Responsibilities:

Please note that this is not an exhaustive list of everything that needs to be done! Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates.

• Welcome and greet guests, ensuring a prompt and courteous service is always provided and is in line with the Spa quality and service standards

• Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations

• Offer guests amenities such as water, tea, fruit, or snacks

• Answer questions about general property information and amenities

• Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations

• Maintain complete knowledge of the pool area and chase lounge layout.

• Maintain complete knowledge of correct maintenance and use of equipment.

• Maintain complete knowledge and comply with all departmental policies/service procedures.

• Complete all opening and closing side duties as assigned.

• Organize assigned stations and ensure readiness prior to guest arrival.

• Prepare and maintain the water station and amenities at the gym.

• Great all guests entering pool area and help with suggestions of service provided.

• Understand and anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.

• Be familiar with all hotel services/features and local attractions/ activities to respond to guest inquiries accurately.

• Extend appreciation for guests’ patronage.

• Maintain a safe, clean, and well-organized spa environment through consistent monitoring of the locker/facility areas

• Handle guest questions and concerns professionally, courteously, and promptly

• Maintain a positive attitude and contribute toward a quality work environment

Required Qualifications:

• High School Diploma or equivalent. Preferred.

• Previous experience in a fast-paced, customer service environment. Preferred.

• Enjoy working with people and possess a friendly and outgoing personality.

• Strong organizational skills.

Our Company

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, and spas, and gracious yet unobtrusive service. With 22 hotels and resorts and eight new hotels under development in the next 18 months, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Linked In, and social @AubergeResorts and #AlwaysAuberge.

Our Property:

Blanketed with meadows of native flowers and wild woodlands, Wildflower Farms sways in rhythm with the seasons and the simple pleasures of a life lived Upstate. Ensconced by fragrant fields of wild bergamot and mountain mint, the property’s 140 arcadian acres embody Hudson Valley ease. A slow-rippling river gently embraces free-standing cabins framing clear views of the mighty Shawangunk Ridge. Crisp air, bright skies, and the melodies of Mother Nature beckon stillness and contemplation, while forested footpaths and towering cliffs call to an adventurers’ spirit. Reconnect with yourself and nature at Wildflower Farms.

What Else?

At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences. We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty. Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives. If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

Wildflower Farms is an Equal Opportunity Employer, M/F/D/V. Wildflower Farms provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Wildflower Farms complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.