Front Desk/Retail Management

Wildwater Employment Information

Wildwater, the oldest outfitter on the Chattooga River and first commercial rafting company in the Southeast, came into existence in June of 1971. Jim and Jeanette Greiner pioneered the company, along with the help of their four children. Today, the company has grown beyond the boundaries of the Chattooga River area to include the Ocoee, Nantahala, Pigeon and Asheville Adventure Center.

In addition to whitewater rafting, Wildwater offers zipline canopy tours, kayak clinics, lake kayak touring, Raft & Rail© excursion, high ropes course, climbing walls, team-building and a variety of lodging facilities- Falling Waters at the Nantahala and multiple options at our Chattooga location. Wildwater hires for all river operations jobs, including raft guides, as well as all central administration positions. If you are interested in a job on any of our Zipline Canopy Tours, please visit Zipline Canopy Tour Employment Information.

Employment Agreement

Wildwater’s season, depending on location, traditionally begins March and operates until November.

Wildwater offers competitive wages and benefits. Most positions available are entry-level; however, from time to time management positions come available.

Because of the nature of seasonal employment, it is difficult to guarantee full-time work to anyone, particularly in the Spring and Fall. We do, however make commitments for employment periods. These agreements outline a period of full-time work we will offer and a commitment from the employee on their dates of availability. July and August are our peak season. You may be asked to work six days a week and extra days off are not possible during these busy times. We work so that our Guests can play!

Benefits

Wildwater invites you to consider the challenge of working in an outdoor environment as part of a team. We offer many opportunities to learn new skills and work in a variety of settings. Our positions require professionalism and commitment, but offer fun and recreation, working with people with similar interests, lifetime friendships, personal achievements and a valuable work experience.

Some of our benefits include:

• Unlimited trips and tours for Team members based on availability.
• Two complimentary trips annually for family or friends.
• 40% discount on Wildwater lodging for employees and family.
• Free training (Guide school does have related costs).
• Free or reduced cost Team Clothing.
• Free Team Housing based on availability.
• Summer Meal plan at the Chattooga.
• Discounts in each Wildwater location’s retail store.
• Opportunities for pro-purchases on outdoor equipment/clothing.
• Steady work in season.
• Flexibility in scheduling, except during busiest times.
• Continued training and skill development in the recreation industry.
• Leadership opportunities.

Drug/Alcohol Free Workplace

Wildwater is committed to a safe environment for its Team Members and Guests. Pre-employment and random drug/alcohol testing is required for CDL drivers. Post-accident drug/alcohol testing is required of all employees filing a workman’s compensation claim. Ocoee river guides may be subject to post-accident drug/alcohol testing for a Guest injury on the river. Any employee allowing drugs or alcohol to effect their work will be terminated.

Personal Appearance

A professional and well-groomed appearance is an essential ingredient in Wildwater’s success. On the river, Wildwater requires green PFD’s and black shorts. We rely on your good judgement and commitment to Wildwater to accept as a basic condition of employment that you will keep your appearance in line with company standards. Your conduct on the job, after hours, and in the community is a reflection of you and of Wildwater. Please plan to respect yourself, your peers and Wildwater.

Pet Policy

In consideration of and safety for our Guests, employees and your pets, pets are NOT allowed on Wildwater property unattended or in Wildwater housing. If you must bring your pet with you, please make other housing arrangements. Wildwater’s property has no housing facilities for your pets.

Housing

Varying types of housing, including bunkhouses and dorm style rooms, are available at each of Wildwater’s River Locations. All employees using Wildwater housing are required to participate in a maintenance and cleaning program for living areas. For a fee, meal plan is available at the Chattooga, while kitchen facilities are provided for your convenience at the Nantahala, Ocoee and Pigeon. If you live on campus at our Chattooga location you are required to be on the meal plan.

Documents Needed

Upon arrival for employment at Wildwater be prepared to produce a valid DRIVER’S LICENSE and one of the following documents to complete the employment process. Passport, U.S. Social Security Card, Birth Certificate.

Non U.S. citizens must have a valid U.S. work permit.

Front Desk/Retail Management

You are the first smiling face with whom our guests will come in contact. A positive attitude is a must! This is a fun and often fast-paced job requiring someone who is detail oriented and works well under pressure.

• A genuine smile, outgoing and friendly personality with good communications skills.
• Honest, dependable and prompt.
• Ability to merchandise, display stock, maintain store appearance and track inventory.
• Ability to answer guest questions about all of Wildwater’s activities.
• Ability to use computers to check availability and record reservations accurately.
• Accurately complete end of day reports.
• Driving as needed for post office runs, bank runs and other errands as needed.