PT Receptionist

Part-Time Receptionist

Answer all incoming phone calls to the dealership, greet all incoming customers to the dealership and direct both to the appropriate personnel/departments.

We believe talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability. We're looking for employees who can make a difference, because we believe an innovative team can accomplish anything! With the current Victor, NY location being closed and transferred to Waterloo, NY within the next 12-18 months, it is with the understanding that candidates applying for this position agree to transfer with the company into their new location in Waterloo, NY. 

Essential Duties and Responsibilities include the following. Other duties may be assigned:

• To greet and welcome all incoming customers in a prompt, friendly and professional manner and to direct them to the appropriate personnel or department, doing so in a manner that provides the customer with a warm and friendly first impression of the dealership.
• To answer all incoming phone in a prompt, friendly and professional manner and to direct them to the appropriate personnel or department, doing so in a manner that provides the customer with a warm and friendly first impression of the dealership.
• To coordinate the check-in of all incoming new vehicles, coordinating the check-in by the sales and service departments, processing all necessary paperwork and completing the computer input of the vehicle.
• Perform miscellaneous administrative tasks for the sales department, including, but not limited to the entering of ordered new vehicles into the IDS computer system, the submission of prospect names to CSI for proper follow-up, the maintenance of new vehicle pricing in the IDS computer system and more.
• Maintain a clean and professional appearing reception desk area to ensure we are providing our customers with a professional appearing first impression.
• Maintain the customer lounge and customer waiting areas, ensuring the are clean and organized and that coffee and coffee supplies are readily available for customers.
• Ensure that the receptionist’s station is always staffed prior to leaving for any reason.
• Manage the flow of customer traffic to ensure that all customers are being waited on in a timely and professional manner.
• Maintain the sales departments “up system”, directing incoming customers to the next available sales consultant in a prompt and professional manner.

Salary Range: $13.20 - $17.00/hour

Requirements:

One-year certificate form college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.  Ability to effectively greet all incoming guests and direct them to the appropriate person or department; effectively handle all incoming calls – promptly and professionally.  Successfully provide WRV staff with various administrative support needed to effectively run the company.

Benefits:

• Competitive Wages
• Medical/Dental/Vision Insurance
• 401K/401K Matching Program
• PTO/Sick Time
• Voluntary Benefit Program
• Employee Referral Program
• Employee Discount
• RV Borrowing Program

#1 RV Dealer in New York

For over three generations the Wilkins RV motto has been: "We offer a huge selection of top-quality RVs at the right price." Wilkins RV is a proud dealer of new and pre-owned motor homes, travel trailers, fifth wheels, toy haulers, and tent campers from top names like Heartland, Forest River, Grand Design, Newmar, Alliance, Coachmen and more.

With a passion formed by a proud heritage spanning three generations in the RV industry and the community, your Wilkins RV team offers endless opportunities for families to build enduring memories by providing exceptional experiences. At our 7 locations in Bath, NY, Churchville, NY, Victor, NY, Brewerton, NY, Clay, NY, Fulton, NY, and Nichols, NY, you will find a comfortable place to browse, specialized RV service and fully stocked parts and accessories stores. Best of all you will find a friend in the RV business.

Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania.