Service Advisor

Wilkins RV
Nichols, NY Full Time
POSTED ON 8/27/2024 CLOSED ON 9/26/2024

What are the responsibilities and job description for the Service Advisor position at Wilkins RV?

Now accepting resumes for SERVICE ADVISORS

We are seeking to fill a Service Advisor position.

Excellent customer service skills are required in order to meet one of our primary goals

Which are the highest standards of customer satisfaction in the industry.

Requirements:

A minimum of 2 years experience is preferred but not required, motivated individual who enjoys working in a fast-paced environment, professional appearance, strong communication skills, positive attitude, strong work ethic, professional conduct.

We Offer:

Competitive wages,

Health/Dental Insurance, Paid Vacation,

401K, Unlimited Income Potential, Flexible Hours.

Interested individuals should contact

Primary Duties & Responsibilities

  • Greets, establishes, and maintains a positive rapport with customers
  • Assists customers in determining needs; promotes our products, accordingly
  • Estimates cost of repair and prepares itemized service order
  • Initiates service orders, secures customer’s signature, and closes when completed
  • Develops a keen understanding of all of our products and services
  • Understands effective service sales processes and actively seeks sales opportunities
  • Maintains good communication with customer and follows up after work is completed to ensure satisfaction
  • Understands customer’s needs, committed to exceed customer expectations every day
  • Complies with all company policies and procedures

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