Intake Supervisor

Intake Supervisor

Department: Security

Reports to:

Facility/Company:

Effective Date: 9/29/2023

Job Summary:

Supervises the coordination and scheduling of inmates/detainees for processing. Oversee fact-finding interviews, fingerprint, and photograph detainees, and prepare routine and special correspondence, reports, studies, forms, and documents.

Essential Duties and Responsibilities:

• Oversee and participate in conducting orientation for new detainees on classification procedures, conduct, and unit regulations.
• Coordinates and schedules inmates for diagnostic processing; fingerprint and photograph inmates; conducts fact-finding interviews; prepares routine and special correspondence, reports, studies, forms, and documents.
• Coordinate distribution of inmate identification paperwork appropriate for agencies.
• Participates in the planning and execution of an agency program.
• Prepare, interpret, and disseminate information on the agency’s programs and procedures; and responds to routine and non-routine inquiries regarding rules, regulations, policies, and procedures.
• Supervises and assists in compiling and analyzing data, in making calculations, and in preparing reports.
• Develops, coordinates, and maintains recordkeeping and filing systems; operates and trains others on the office equipment.
• Supervises the work of assigned staff and provides training and technical assistance.

Required Knowledge Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• High school diploma or equivalent.
• Experience in correctional custody or law enforcement is preferred.
• Experience in case processing, report writing, and interviewing is preferred.
• Previous supervisory experience is preferred.
• Jailer’s license.
• Valid driver’s license.

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to satisfactorily perform these essential functions without causing an undue hardship for the employer.

• Long periods of continuous standing and walking.
• Frequent periods of sitting.
• Repetitive climbing of stairs to reach the assigned areas and working at heights
• Occasional kneeling, squatting, and bending to perform “pat” or “strip” searches
• Frequent grasping, reaching, pushing, pulling, bending, twisting
• Occasionally responding to altercations and occasional restraining and securing assaultive offenders
• Ability to respond rapidly to potential security and/or medical codes/issues
• Frequent transferring and transporting offenders by walking or riding in various vehicles such as vans, buses, and other forms of transportation
• Continuous periods of operating/driving company vehicles to pick up and transport offenders
• Remaining awake and alert while on duty
• Occasional lifting and carrying
• Ability to occasionally withstand direct or indirect exposure to OC spray
• Exposure to outdoor elements and temperatures
• Ability to hear and understand verbal communication

#AOJ

Job Type: Full-time

Pay: $23.60 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Application Question(s):

• Do you have correctional custody or law enforcement experience?
• Do you have experience in case processing, report writing, and interviewing?
• Do you have previous supervisory experience?

Education:

• High school or equivalent (Preferred)

License/Certification:

• Texas Commission on Law enforcement (TCOLE) Certification (Preferred)
• Driver's License (Preferred)

Work Location: In person