Williams-Sonoma, Inc.
Data Analyst
About the Team
The Returns/Replacement Data Team sits in the center of the action and is responsible for one of the most critical functions in our business: analyzing trends to reduce return/replacement cost thus maximizing business profitability. The Returns/Replacement Data Team is made up of individuals with meticulous attention to detail, a desire to make an impact, and the willingness to step in and solve the problem when one arises. As part of the day to day operations, the team works closely with our corporate partners, sourcing, quality assurance and supply chain teams to ensure that data is presented in the most accurate fashion possible.
About the Role
The Analyst is responsible for reporting and reviewing of all returns/replacements for Pottery Barn. Daily activities will range from finding root causes for system issues to reviewing product info accuracy on the website. The Analyst will move with ninja-like precision (through systems, kudos if you're that agile!) while analyzing and troubleshooting any issue related to return reasons. You will be the team's key problem solver who loves nothing more than cracking a good riddle and when something in the data seems inconsistent will feel compelled to find the culprit.
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Why you will love working at Williams-Sonoma, Inc.
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Technical Competencies required:
About Williams-Sonoma, Inc.
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams-Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).
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