What are the responsibilities and job description for the Experience Server position at Willie Mae's Place?
Responsibilities: - Greet and seat guests in a friendly and efficient manner - Take food and drink orders accurately and promptly - Enter orders into the POS system and process payments using the cash register - Prepare and serve food and beverages according to established standards - Provide excellent customer service, ensuring guest satisfaction - Maintain cleanliness and sanitation of the dining area - Assist with setting up tables and maintaining a clean work environment - Collaborate with kitchen staff to ensure timely and accurate order delivery - Handle guest inquiries, concerns, and complaints with professionalism and empathy Qualifications: - Previous experience in a similar role is preferred but not required - Strong hospitality and customer service skills - Ability to work in a fast-paced environment while maintaining attention to detail - Basic math skills for handling cash transactions and calculating bills - Knowledge of food preparation and safety guidelines - Excellent communication and interpersonal skills for effective guest relations - Ability to multitask and prioritize tasks effectively Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and qualifications may be subject to change based on the needs of the business.
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Expected hours: 4 – 25 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid training
Restaurant type:
- Casual dining restaurant
- Upscale casual restaurant
Shift:
- Day shift
- Evening shift
Weekly day range:
- Weekends as needed
Experience:
- Food service: 1 year (Required)
Ability to Commute:
- Gilbert, PA 18331 (Preferred)
Ability to Relocate:
- Gilbert, PA 18331: Relocate before starting work (Required)
Work Location: In person