E COMMERCE MANAGER

It's time for a new lookout on life! Let 2023 be YOUR year to shine in a new career! 

Our Managers of ShopGoodwill.com drive results and performance daily by coaching and developing their team members. 

Learn about our E-Commerce Department here: https://youtube.com/shorts/YZhWiXqao_A?feature=share
 
 Check out our page at shopgoodwill.com for more! 

• $2,000 Sign-on Bonus ($500 eligible after 60, & 90 days of employment, & $1,000 after 180 days of successful employment) 
• 4% Quarterly Bonus up to $1,000 monthly if performance goals are met 

We Offer: 

• Comprehensive compensation and benefits package including a quarterly bonus program
• Generous benefits including health, dental, life, accidental insurance, and retirement
• PTO and holidays that promote work-life balance
• Thriving Culture based on Teamwork and Employee Appreciation
• Career Advancement Opportunities   
• FREE Training and Development Opportunities    

Your Impact Will Be:

• As a leader, exemplifies Goodwill Southeast Georgia’s mission, vision, and values within all aspects of assigned work.
• In partnership with DGR management team, be responsible for achieving budgeted sales and budgeted net contribution.
• Manages all aspects of the ecommerce department, responsible for the development and training of team members.
• Trains, evaluates, and continuously develops ecommerce team.
• Recruits, hires, and provides performance management for staff assigned to the ecommerce team.
• Assess the value of products and optimizes revenue through online sales channels.
• Manages sales and returns of online channels.
• Provides excellent customer service to both internal and external customers.
• Responsible for verification and maintenance of online payments for product.
• Collects and reports metrics related to the online sales platform for both internal use and overall comparison among online sellers within the Goodwill network.
• Trains managers and team members to recognize value through hands-on training and development of pictured pick-lists to encourage sale of high-end items online to extract maximum value.
• Supervises and performs accurate initial sort and training documents to continue elevation of talent among store teams for recognizing value.
• Creates the weekly top 10 list of items sold to build recognition and awareness.
• Supervises and performs shipping operations to meet accuracy requirements related to shipping.
• Submits supply orders and monitors budgetary alignment.
• Works with senior leadership to establish goals and budgets for department.
• Works proactively to maintain safety standards, good housekeeping, and best practices within worksite.
• Reports/addresses safety concerns as a priority.
• Prepares weekly status report and monthly update for senior leadership.
   Other duties as assigned.

You Will Sweep Us Off Our Feet If:

• You have a bachelor’s degree in business or related field is preferred.
   2 years retail management experience, particularly in antique, jewelry, or collectibles preferred.
• You have exceptional ability to present in both public and one-on-one training situations.
• You have exceptional writing skills to build instructional documents for training.
• You have proven ability to lead and manage people and situations effectively and consistent with our core values and servant leadership mindset
• You ensure sound leadership practices consistent with corporate compliance and ethics, goals, and mission.
• You have a strong interpersonal, communication, organization, and follow-through skills.
   Exceptional team building and people skills.
• You have a valid GA driver’s license, ability to be insured under the company’s vehicle insurance policy.

Goodwill is an EEO employer and is committed to serving members of the military, Veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Our goal is to help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.  Goodwill provides access and opportunities to those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request an accommodation if you are unable or limited in your ability to use or access our online application system as a result of your disability. Applicants with disabilities may contact Goodwill’s Human Resources Department at 912.354.6611 for assistance in accessing the on-line application system. Please be sure to include your name, preferred method of contact, and details on your requested accommodation. Goodwill will make every effort to respond to your request promptly.

Goodwill is one of the most recognized and respected brands in the country, and a career here means you become a part of transforming lives and helping people in your own neighborhood.

• We make a difference in the community 
• We offer competitive wages & benefits 
• We believe in promoting from within 
• We support our associates in achieving their highest level of personal and professional growth 

COME JOIN OUR TEAM AT GOODWILL SOUTHEAST GEORGIA!