What are the responsibilities and job description for the Security fficer position at Willow Springs Recovery?
POSITION SUMMARY: The Security Officer is responsible for securing the facility and maintaining constant surveillance on the property. Under the supervision of the HR Generalist, the Security Officer is responsible for ensuring the safety and security of the employees, documentation of activities, caring for clients, ensuring no outside paraphernalia gets on property, and assisting with terminated employees leaving the premise. The Security Officer will also assist with front desk packages and searches, as needed.
MAJOR DUTIES AND RESPONSIBILITIES:
- Complete new admission baggage searches.
- Documentation of daily progress.
- Property searches with notes.
- Administering searches of client property and personnel upon arrival to facility.
- Crisis interventions.
- Assisting in UA’s
- Monitor the needs and behaviors of clients; Interact with clients and their families/significant others as needed and document such interactions.
- Continue to learn about alcohol and/or drug abuse and alcoholism and the principles of recovery.
- Assist and participate with on-site activities, support groups, outings and community meetings, as assigned.
- Maintain facility cleanliness and upkeep of program.
- Utilize principles of communicable disease prevention and control.
- Recognize early signs of illness and the need for professional assistance and follow through & report it immediately.
- Watch cameras daily.
- Recognize individuals under the influence of alcohol and/or drugs and documents when needed in communication log and/or an Incident Report.
- Respond to emergencies and initiate action as required.
- Follows HIPAA Regulations.
- Be awake during all shifts. Sleeping is not allowed at any time.
- Attend and participate in staff meetings and trainings.
- Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry
- Obtain help by calling the appropriate individuals/department/outside resource
- Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers
- Complete reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures
- Ensure operation of security equipment and surveillance cameras by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques
- Contribute to Mountain Springs Recovery effort by accomplishing sober living
- Ensure the security, safety, and well-being of all personnel, visitors, and the premises
- Provide excellent customer service
- Remain in compliance with local, state, and federal regulations
- Respond to emergency situations to provide necessary assistance to employees and customers
- Protect the company's assets relative to theft, assault, fire, and other safety issues
- Follow procedures for various initiatives, including fire prevention, patrolling premises regularly, traffic control, and accident investigations
- Report suspicious activity, criminal behavior, and security breaches
- Other duties, as assigned.
ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge: The incumbent will:
- Possess a basic knowledge of administrative functions including, interpersonal communications, office etiquette, and computer skills.
- Possess strong work ethic and high standards of workmanship.
- Possess an introductory understanding of chemical dependency
- Possess an introductory understanding of the 12-step process
- Possess active listening skills in the ongoing development and education of residential treatment services.
- Basic knowledge of HIPPA compliance and privacy measures
Abilities: To excel in this position the incumbent should be able to demonstrate the following competencies:
- Problem Solving – Identify and resolve problems in efficient and effective ways.
- Ethics – Treat clients, staff, co-workers, visitors, contractors, and guests of Willow Springs Recovery with respect and dignity; work ethically and uphold the values and standards of Willow Springs Recovery.
- Attendance, Punctuality, Reliability – Arrive on-site, on-time, as scheduled, consistently with a professional disposition. Ensure all work responsibilities are covered in the event of an absence or scheduled vacation.
- Leadership – Constant development of staff, co-workers and clients, in effort to achieve each individual’s highest potential.
- Strong Character – Staying calm under pressure is essential. Having an approachable demeanor without compromising Willow Springs Standards of ethics and workmanship.
- Flexibility – Openness to different and new ways of doing things; willingness to modify one's preferred way of doing things
- Organization – Must be highly organized and efficient in managing the necessary daily client/staff demands and tasks associated with them.
QUALIFICATIONS AND PREFERENCES: The following requirements and preferences will be evaluated and verified to establish employment eligibility.
- Preferred at least one year of sobriety if in recovery preferred.
- Current CPR Certification.
- COVID Vaccination or Approved Exemption
- Bachelor’s Degree preferred.
- Preferred experience, knowledge or interest in chemical dependency and abuse.
- Valid Driver’s License.
- Ability to communicate and work effectively with diversity.
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