What are the responsibilities and job description for the Patient Access - Patient Access Representative position at Wilson Health?
Wilson Health is looking for a direct hire Patient Access Representative for our location in Sidney, Ohio (North Dayton, Ohio) area.
Key Perks and Benefits:
- Pay (Shift Differential, Weekend Differential, Holiday Pay, and Direct Deposit)
- Retirement (Defined & Employer Contribution, Employer Match (no waiting period), and Various Investment Options)
Employment Status: Casual
Working Hours: 1st Shift
Working Hours: 1st Shift
Working Hours: Varied
Position Reports to: Director of Patient Access and Medical Records
SUMMARY:
Under the direction of the Manager of Corporate Compliance, Central Scheduling, and Patient Access arranges for the efficient and orderly registration of outpatients and inpatients. Ensures that accurate patient information is collected and that patients are made aware of hospital policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following, but other duties may be assigned.
Registers and interviews patient or patient’s representative to obtain and record name, address, age, persons to notify in case of emergency and documents who the family or attending Physician is, when it is a direct admission. Collects insurance company responsible for payment of account, assist self-pay patients with financial assistance, collects co-payments and other demographic and financial information deemed necessary to complete patient record.
Enters patient information into system and routes copies to designated department. Scans necesary paperwork into system, prepares ID bracelets for in- patients and routes appropriately.
Obtains necessary signatures of consent using e-signature, and scans finger print into CrossChex from the patient/representative and explains patient’s rights to the patient/representative.
Reviews computer for correct information, separates and distributes copies to appropriate departments.
Maintains files and keeps forms current.
Effectively present information and respond to questions from managers, staff members, patient, patient’s family, and the general public. These would include the pediatric client, the adolescent client, the young-middle aged client, and the geriatric client.
Explains hospital policies and procedures appropriate to the patient type.
Courteously answers telephone calls and responds to all inquire or routes call to appropriate area.
Assists with the process of Corporate Compliance diagnosis screening to insure proper billing.
Will screen diagnosis on patients with Medicare Health Insurance for procedures that have LMRP’s in place and request additional information from physician offices as needed or present patient with an Advanced Beneficiary Notice if needed for non-compliant diagnosis.
Aware of the functions within the scope of the hospital policy/procedure.
Aware of and responds to Disaster/Fire Plan per policy.
Maintains patient confidentiality at all times.
Performs other duties assigned within scope of responsibility as assigned.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
High School diploma or general education degree (GED); one to three months related experience and/or training; or equivalent combination of education and experience.
OTHER SKILLS AND ABILITIES:
Must have excellent typing skills and basic knowledge of personal computers.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hand to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
The employee must occasionally lift and/or move 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to the risk of electrical shock.
The noise level in the work environment is usually moderate.
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