Technical Services Coordinator

Winco Mfg., LLC
Ocala, FL Full Time
POSTED ON 7/8/2022 CLOSED ON 6/18/2023

Job Posting for Technical Services Coordinator at Winco Mfg., LLC

  • Assist in New Product development of Winco products, including but not limited to the following:
  • Engineering Change Notice (ECN) development.
  • Creating Operators Manuals
  • Creating Parts Lists
  • Providing information to IT for new configurations and configurator changes.
  • Provide technical support to customers and Customer Care.
  • Create technical instructions for packing and repairs when required by customer.
  • Microsoft Word, Excel, Outlook & Photoshop is beneficial.
  • Use Optitex software to create and maintain programs for the Eastman vinyl cutter.
  • Create and maintain Work Instructions for Winco manufacturing & verify processes.
  • Maintain Parts Lists and update Website when required.
  • Maintain Operators Manuals for all Winco products.
  • Provide product support to Manufacturing.
  • Respond to customer inquiries regarding product specifications, use, maintenance or repair.
  • Occasional travel to customers to service Winco products & create service trip reports.

Qualitifications:

  • Technical Capacity
  • Organization Skills
  • Communication Proficiency
  • Thoroughness
  • Problem Solvin Skills/Analysis
  • Team work orientation
  • Initiative

Job Type: Full-time

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