Teller I - $1000 Sign On Bonus

The Teller role works under general supervision of the Branch Manager and in accordance with established policies, procedures and regulations, accurate and professionally provides members with excellent member service and completes a variety of financial transactions. If you are organized, enjoy providing excellent service and like a busy environment, this may be a perfect role for you.  

Preferred Schedule is M, T, Wed and F 9am to 5:00pm

ESSENTIAL FUNCTIONS include the following.  Other duties may be assigned.

• Actively cross sell and make qualified referrals for additional appropriate loan, deposit and fee income products and services in-person, over the phone and in writing.
• Proficient in handling large amounts of currency, coin and other products offered by Wings Financial Credit Union.
• Process member transactions as requested, recognizing red flags regarding fraud and scams.
• Convey professional image at all times by being respectful, courteous and considerate of members and co-workers through verbal and non-verbal communications, adhering to dress code and maintaining a clean and organized work space.

 STANDARDS OF PERFORMANCE:

• Complies with Bank Secrecy Act/Anti-Money Laundering/CIP (U.S. Patriot Act) procedures and policies.
• Provides members with courteous, friendly service, which exceeds their expectations while processing transactions promptly, efficiently and accurately.
• Follows Wings Financial CU’s “Standards of Professionalism” to represent the credit union to members in a professional manner through written and verbal communications, attitude, business attire, work area, and thorough knowledge of our products and services.
• Meets individual quality service goals as identified in your performance action plan.

• Be an effective team member through cooperation, flexibility, dependability, attendance, lack of tardiness and participation at meetings and training.
• Accurately applies technical job knowledge and skills to complete all work in a timely manner in accordance with policies, procedures and regulatory requirements while managing varying degrees of work.

EDUCATION and EXPERIENCE:  

• High School diploma required some college experience is preferred.  Or any combination of training, education, and sales experience that would provide the required knowledge, abilities, and skills.
• Position requires working knowledge of computer software (i.e. Windows, Microsoft Office).
• Individual has knowledge of who the competition is.
• Previous cash handling, and credit union or banking experience is helpful.
• Excellent verbal and non-verbal communication skills, well organized, accurate and detail-oriented.
• A professional demeanor, the willingness to participate as a member of a service oriented, and innovative team while demonstrating a positive, enthusiastic attitude and exceptional interpersonal skills.
• Desire, ability and experience in working with and helping other people in a professional setting with a professional business appearance.
• Ability to work efficiently in a fast-paced and sometimes stressful environment while having the desire to maintain quality of service.
• Individual must be an effective team player through cooperation, flexibility and dependability. Position may require working at various locations. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.