What are the responsibilities and job description for the Property Manager, Wilmore KY position at Winterwood Incorporated?
Summary/Objective
This position is under the general direction of the Field Supervisor. The Manager assumes the responsibility for the overall operation of the property.
Company Expectations
- Adheres to all Company Policy and Procedures
- Acts as a role model within and outside of the Company
- Consistently reports to work during scheduled business hours, on time and prepared to work
- Performs duties as workload necessitates
- Maintains a positive and respectful attitude
- Communicates regularly with supervisor about issues
- Demonstrates flexible and efficient time management and ability to prioritize workload
- Meets Department productivity standards, Goals and Expectations
- Assumes responsibility for the leasing and effectively marketing the property
- Maintains target occupancy
- Effectively increases rents annually based on an established budget
- Markets, forecasts, and projects upcoming move-outs in order to fill units quickly and maintain target occupancy
- Completes applicant screenings to determine eligibility
- Shows units to prospective residents
- Adheres to all HUD, Rural Development, Tax Credit, Public Housing and/or Conventional Housing standards
- Completes appropriate paperwork and follows compliance guidelines for leasing
- Processes annual recertification paperwork within specific time periods based on the housing program
- Sends all required forms and paperwork to the Corporate Office and/or Government Agencies
- Oversees make ready process and follows up with maintenance staff as needed
- Responsible for collecting and depositing rent payments
- Keeps accurate ledgers for rent and deposits
- Issues late notices and files evictions as necessary
- Maintains tenant files
- Ensures unit inspections are completed and submitted
- Meets goal of 95%/above average on state property inspections
- Ensures that property is clean and well maintained by maintenance and inspects grounds daily
- Assigns work orders to maintenance and follows up when complete
- Investigates and resolves tenant complaints and concerns
- Purchases supplies and maintains inventory controls for all capital and non-capital items for cost-effective operations
- Coordinates special projects as directed by the Property Supervisor and Owner
- Responsible for alerting the Property Supervisor of any unusual occurrences and/or damages on property
- Enters time worked daily into time tracking system.
- A high school diploma or GED with housing experience of no less than 1 year, or an equivalent combination of education and experience.
- Bachelor's Degree a plus but not required
- 2-4 years of Property Management Experience
- Proficient computer skills required
- Ability to manage multiple priorities and deadlines.
- Effectively communicates with staff, residents, vendors and other individuals.
- Excellent customer service skills and able to work well in a team environment.
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