What are the responsibilities and job description for the Administrator position at Wipro Ltd.?
Job Description
We are Wipro (NYSE: WIT), a rapidly expanding and leading global Information Technology, Consulting and Business Process Services company with over 225,000 employees worldwide, servicing clients in 175 cities and 69 countries across 6 continents. For more information, please visit
Role: Wintel Lead
Function as a single point of contact for the technical towers for the client. Ensure proper communication and quick resolution. Responsible for Vendor Management and people management. Drives day-to-day operations and work plan allocation/management. Weekly and monthly status reports to management. Take corrective actions base d on the customer satisfaction surveys. Drive service improvement programs. One should be able to prepare a road map for the competency/industry segment in form of competitive service offerings.
Primary Technical Skills
Extensive hands-on knowledge of Windows 2008/2012/2016/2019 Servers.
Extensive hands-on knowledge on PowerShell Scripting.
Experience in managing cloud environments such as AWS, Azure & google.
Working knowledge of VMware, Hyper-V, Active Directory, Citrix.
Ability to install on Prem physical servers according to customer requirements. Proficient in doing Recovery of AD Domain Controllers, DNS, WINS, DHCP servers.
In-Depth knowledge of Domain Controllers replication configurations.
Good Exposure to Group Policies creation, their testing and implementation. In-Depth knowledge of DHCP servers designing and planning.
Hands-on experience of MS Clustering (implementation and maintenance).
Advance Troubleshooting of OS related issues and Fine-tuning (patches, users, drives, registry settings, etc.).
Administration of DNS, WINS, DHCP Servers.
Extensive Knowledge of File and Print servers.
Understanding of capacity planning, performance monitoring and tuning.
Hand-on knowledge on various RAID technologies (RAID 0 1, RAID 1, RAID.
Working knowledge on any of monitoring tools like ServiceNow, SolarWinds, Splunk etc....
Good Proficiency in System Fault Tolerance Design, Business continuity and Disaster recovery planning.
Should have worked on the patching (WSUS & SMS) & antivirus tools.
Hardware Troubleshooting and Vendor Coordination.
Client support - Provide recommendations for configuration or other improvements to the environment.
Ability to effectively prioritize, organize and execute tasks in a high-pressure environment.
Produce detailed and accurate technical documentation.
Problem determination and resolution within SLAs with good analytical and problem-solving abilities.
Secondary Skills:
Application publishing & Decommissioning.
Basic knowledge on system administration of storage and backup tools.
Understanding of Airport Operations.
Presentation and Analytics.
Functional
Excellent Communication skills.
Constantly communicates with associates and customers.
Certifications
MCSC (Essential).
ITIL (Service Operations).
Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.
Desktop Support
Role: Wintel Lead
Function as a single point of contact for the technical towers for the client. Ensure proper communication and quick resolution. Responsible for Vendor Management and people management. Drives day-to-day operations and work plan allocation/management. Weekly and monthly status reports to management. Take corrective actions base d on the customer satisfaction surveys. Drive service improvement programs. One should be able to prepare a road map for the competency/industry segment in form of competitive service offerings.
Primary Technical Skills
Extensive hands-on knowledge of Windows 2008/2012/2016/2019 Servers.
Extensive hands-on knowledge on PowerShell Scripting.
Experience in managing cloud environments such as AWS, Azure & google.
Working knowledge of VMware, Hyper-V, Active Directory, Citrix.
Ability to install on Prem physical servers according to customer requirements. Proficient in doing Recovery of AD Domain Controllers, DNS, WINS, DHCP servers.
In-Depth knowledge of Domain Controllers replication configurations.
Good Exposure to Group Policies creation, their testing and implementation. In-Depth knowledge of DHCP servers designing and planning.
Hands-on experience of MS Clustering (implementation and maintenance).
Advance Troubleshooting of OS related issues and Fine-tuning (patches, users, drives, registry settings, etc.).
Administration of DNS, WINS, DHCP Servers.
Extensive Knowledge of File and Print servers.
Understanding of capacity planning, performance monitoring and tuning.
Hand-on knowledge on various RAID technologies (RAID 0 1, RAID 1, RAID.
Working knowledge on any of monitoring tools like ServiceNow, SolarWinds, Splunk etc....
Good Proficiency in System Fault Tolerance Design, Business continuity and Disaster recovery planning.
Should have worked on the patching (WSUS & SMS) & antivirus tools.
Hardware Troubleshooting and Vendor Coordination.
Client support - Provide recommendations for configuration or other improvements to the environment.
Ability to effectively prioritize, organize and execute tasks in a high-pressure environment.
Produce detailed and accurate technical documentation.
Problem determination and resolution within SLAs with good analytical and problem-solving abilities.
Secondary Skills:
Application publishing & Decommissioning.
Basic knowledge on system administration of storage and backup tools.
Understanding of Airport Operations.
Presentation and Analytics.
Functional
Excellent Communication skills.
Constantly communicates with associates and customers.
Certifications
MCSC (Essential).
ITIL (Service Operations).
Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.
Desktop Support
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