What are the responsibilities and job description for the Change Manager position at Wipro Ltd.?
Job Description
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
Role-Change Manager
Location-St. Louise-Remote
What you will do:
What you'll have an immediate impact on:
Qualifications
What experiences you'll need:
What may set you apart:
Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.
ITIL Change Mgmt
- A PROUD HISTORY OF OVER 75 YEARS
- FY22 REVENUE 10.4 BN USD
- WE'RE PRESENT IN 66 COUNTRIES
- OVER 1,400 ACTIVE GLOBAL CLIENTS
Role-Change Manager
Location-St. Louise-Remote
What you will do:
- Be a point of contact in coordinating all levels of change within the enterprise
- Perform change reviews with implementers and stakeholders to ensure adherence to policy
- Coordinate and conduct meetings with Change advisory board (CAB) to discuss higher risk changes
- Review and analyze change metrics and report metrics to leadership
- Monitor and maintain the functionality of change management systems and applications
- Develop and maintain procedural documentation
- Train stakeholders in change policies, processes, and procedures
- Audit the completeness and accuracy of all changes using the ServiceNow Platform
- Proactively detect and prevent conflicts in change schedules
- Collaborate with subject matter experts to refine processes and procedures to deliver and maintain service more efficiently
What you'll have an immediate impact on:
- Ensuring that the change process is followed and that changes meet established guidelines and procedures.
- Managing the risk associated with the Digital change portfolio and ensuring stability within the environment.
Qualifications
What experiences you'll need:
- Bachelor's degree in engineering, computer science, computer information systems, management information systems or a related field of study,
- Three years' experience in a technology change management program focused on ensuring relevant change management procedures, controls, and best practices are followed,
- Excellent oral and written communications skills, including experience working and communicating with leaders,
- Experience with the following Microsoft tools - Microsoft Excel, SharePoint, Microsoft Project, Visio
What may set you apart:
- ITIL and/or change management certifications,
- Experience with other ITIL practices - (problem management, event incident management, incident management)
- Experience with ServiceNow and JIRA,
- Understanding and experience with AGILE best practices
- Experience in the financial services industry
- DevOps experience,
- Development experience,
Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.
ITIL Change Mgmt
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