What are the responsibilities and job description for the Support specialist position at Wipro?
About Wipro :
Wipro Limited (NYSE : WIT, BSE : 507685, NSE : WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs.
We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses.
A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries.
We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
Title : Data Center / Server Administrator
Location : Minneapolis, Minnesota ( Onsite from day one)
Deployment and Support
- Deploy, configure, and test MS-owned devices; collaborate on partner device support.
- Report on operational health of onsite environments.
- Provide technical support during MS customer engagements.
- Implement and support Content Management Systems (e.g., Stratos, FourWinds).
- Operational Alignment
- Align support and documentation with IES Playbook / processes.
- Triage AV-related technical issues; collaborate with AV vendors to resolve problems.
Good to have
Audio and Video support
- AV Systems Support
- First-line response and triage for AV systems.
- Coordinate with AV support teams and suppliers.
- Provide on-site technical support for events.
Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.
Last updated : 2024-06-19
