Front Desk

Seeking a bilingual English/ Spanish full-time Front Desk Receptionist who is personable, has a professional appearance, and strong communication skills for office located in in the Willowbrook area. The ideal candidate will have experience working as a Front Desk and picture content creator.

Qualifications

• A high-motivated, team player with a dynamic personality and eager to learn
• Must have a polished/ professional appearance, good phone and computer skills, and be willing to go the extra mile to ensure that our patients have a great experience
• Must be Bilingual Spanish/English
• Excellent communication skills, both verbal and written
• Ability to multi-task, use personal judgment, utilize strong decision making, analytical and follow-up skills
• Must be a team player, and committed to working collaboratively with all levels of personnel to achieve team goals

Responsibilities

• Greet patients and visitors promptly and professionally
• Help to answer phone calls and respond to email inquiries, providing information on surgical and non-surgical procedures of interest, or other needed information
• Schedule appointments and update patient records for existing patients
• Call patients to confirm, follow-up, or reschedule appointments as necessary
• Scan, fax, and/or copy medical records into EMR system or to designated location
• Document accurate patient information, including patient demographics, medical history, and important verbal or non-verbal communication regarding medical care
• Maintain patient flow by utilizing EMR and alerting clinical staff upon arrival of patients
• Update appropriate system applications/patient logs for provided services, purchased products, and scheduled surgeries
• Review patient balances and process payment transactions
• Practice patient confidentiality in accordance with HIPAA guidelines and company policies
• Help with Media content.
• Take before and after pictures of patients

Job Type: Full-time

Salary: $13.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount

Healthcare setting:

• Medical office
• Med spa
• Outpatient
• Private practice

Medical specialties:

• Surgery

Schedule:

• Monday to Friday
• Weekends as needed

Application Question(s):

• Are you able to take before and after pictures and videos?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Language:

• Spanish/English (Required)

Work Location: In person