Senior Product Designer - Incentives & Search

Company Description

Wish is a mobile e-commerce platform that flips traditional shopping on its head. We connect hundreds of millions of people with the widest selection of delightful, surprising, and—most importantly—affordable products delivered directly to their doors. Each day on Wish, millions of customers in more than 100 countries around the world discover new products. For our over 1 million merchant partners, anyone with a good idea and a mobile phone can instantly tap into a global market.

We're fueled by creating unique products and experiences that give people access to a new type of commerce, where all are welcome. If you’ve been searching for a supportive environment to chase your curiosity and use data to investigate the questions that matter most to you, this is the place.

Job Description

We’re looking for a Senior Designer to help our customers “Discover Anything, and Afford Everything”, through work on Search & Incentives. You will help shape and sharpen the search experience, making seeking and finding easy and clear. You’ll help define and deliver incentive programs that inspire customers, ensuring they feel smarter for easily capturing a great deal. You will work closely with Product Managers, Engineers and Data Scientists to develop the experience strategy.

Who You Are

• You are an innovative thinker, and can use your skills to open up possibilities for your peers and partners
• You know what great experiences look like, with the ability to work across platforms, and your portfolio shows it.
• You advocate for our customers, for product design consistency, and design excellence, promoting design education within the greater organization.
• You value data & insights as the foundation of creating experiences, actively gathering information to inform your design choices, and working closely with research & data science.
• You value and help create a culture of feedback by seeking it out, and delivering feedback with clarity and care for your team.

What You'll Be Doing

• Design & ship world-class experiences - You will create delightful shopping experiences that help customers effortlessly shop. Your work makes shopping tasks easy and next steps clear for customers, which in turn drive business outcomes.
• Collaborate, influence, and negotiate - You are skilled in collaborating across different business units and advocate for product consistency. You influence senior leadership within the company and rally them around doing right by the customer. You negotiate tactical tradeoffs with other cross-functional partners in an effort to balance design excellence and roadmap completion.
• Represent and advocate for the team’s priorities - You are an advocate for the design voice in the planning & development process, with a focus on cross-functional alignment and work prioritization.
• Fill design’s seat at the table - You partner with peers across the organization to ensure a cohesive user experience across the marketplace, and help shape the culture of the design organization.
• Contribute to the design system - You understand how to work with a design pattern library, and know when to work with and extend for the benefit of experience clarity.

Qualifications

• You have at least 5 years of industry experience, and training in your craft (BA/BS degree in Design (e.g. interaction, graphic, visual communications, product, industrial), HCI, or a related field or equivalent practical experience.)
• Strong UX/UI/visual portfolio: e.g. showcasing thoughtfully designed, painstakingly crafted experiences with depth and clarity, inclusive of insights gained from testing and shipping
• You are a strong design thinker and practitioner who knows how to find the balance between customer experience and business outcomes.
• You set the bar high, and you know what great craftsmanship looks like. Your talent should be evident in your portfolio or case studies, demonstrating skill across platforms.
• You advocate for our user experience, product design consistency, brand voice, and design excellence
• Excellent communication skills

Preferred Qualifications

• Ecommerce experience preferred. Experience with Search, Incentives or Loyalty programs, a plus.

Here at Wish, you are joining a team and company at a time of growth and transformation. You will love being surrounded by people who are as passionate as you are about e-commerce, technology, and a data-driven culture. Even if you don't meet 100% of the above, we encourage you to still apply!

Additional Information

Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunities for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider employment for qualified applicants with arrest and conviction records.

Individuals applying for positions at Wish, including California residents, can see our privacy policy here.