What are the responsibilities and job description for the Care Coordinator - Child & Adolescent position at Wishard-Eskenazi Health?
Division:Eskenazi Health
Sub-Division: SEMHC
Req ID: 17112
Schedule: Full Time
Shift: Days
Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis.
FLSA Status
Non-ExemptJob Role Summary
The Care Coordinator advocates for clients to ensure access to needed services which includes developing community relationships and resources. In collaboration with the MD/CNS and treatment team, the Care Coordinator formulates, develops and revises treatment plans, BPSA's, ANSA and CANS assessments, and other necessary client assessments.
Overview of Child and Adolescent Outpatient Program
The Child and Adolescent Outpatient Program provides services to children and adolescents ages 3 to 18 years old in our clinic. Our team uses evidence-based practice intervention to assist clients with daily stressors, trauma, anger management, substance use/abuse, abuse and neglect, and other mental health barriers.
Essential Functions and Responsibilities
- In collaboration with the MD/CNS and treatment team, formulates, develops and revises treatment plans, BPSA's, ANSA and CANS assessments, and other necessary client assessments timely, accurately, and with good quality
- Uses discretion and independent judgment to develop treatment plans, in consultation with the treatment team
- Advocates for clients to ensure access to needed services which includes developing community relationships and resources
- Implements treatment plans; coordinates service revisions based on treatment plans
- Identifies any high-risk patient symptoms or circumstances that would result in risk for self-harm or harm to others and notifies appropriate higher level clinical staff for consultation
- Completes appropriate legal documentation as indicated on treatment plan
- Interprets and applies service and billing procedures according to client needs; completes billing according to guidelines for timeliness and accuracy
- Works with family, significant others and community supports to assist clients in meeting goals
- Alters activities and behaviors to reflect and ensure adequate care appropriate to the age of clients served
- Provides quality case management and activities of daily living skills training to clients
- Monitors client progress and reflects this in documentation
- Meets the agency's standards of timely completion of progress notes
- Meets the agency's standards of client service hours
- Demonstrates commitment to professional growth by actively participating in clinical supervision
- Embraces, understands, and operates under the Recovery Model, including AIDET, the spirit of motivational interviewing, and follows the levels of accountability
Job Requirements
Bachelor's degree required, with the ability to meet minimum competency standards set forth by Sandra Eskenazi Mental Health Center; some Sandra Eskenazi Mental Health Center programs may have additional certification and/or educational requirements
- Valid Indiana driver's license that meets Eskenazi Health's driving policy requirements
- Ability to meet the Indiana Medicaid billing requirements as an Other Behavioral Health Professional (OBHP) or Qualified Behavioral Health Professional (QBHP) as defined by Indiana Medicaid
Knowledge, Skills & Abilities
- Ability to implement community and strengths-based treatment interventions
- Strong interpersonal skills; ability to be both clear and concise in written and verbal communications
- Solid knowledge of psychiatric and addiction diagnoses and understanding of their impact on behavior and all life domains
- Solid knowledge of psychotropic medications; their uses and side effects
- Use of discretion and independent decision making regarding client safety and care
- Willingness and ability to carry out directives from other team members; ability to teach and mentor others
- Ability to use communication skills appropriate to the age of the client
- Ability to interpret and apply complex directives, information and regulations
- Crisis intervention skills
- Demonstrated leadership and team building ability
- All individuals working for the Opioid Treatment Program must have experience and training to safely manage therapeutic services to patients and to provide therapeutic services to patients receiving Opioid treatment medication
- Must meet the following basic competencies as applicable: Mental Status Exam, Medications, Legal, CPI, HAP Registration, CPR, Annual Education, Addictions, Age-Related, ANSA (Adult Staff Only), CANS (Children Staff Only), Revenue Cycle Sessions I & II
Accredited by The Joint Commission and named one of the nations 150 best places to work by Beckers Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of Americas best midsize employers Eskenazi Healths programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the citys primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care Center of Excellence in Womens Health, just to name a few.
