What are the responsibilities and job description for the Barista position at Wolf + Wildflower?
Baristas
We are looking for full-time and part-time baristas for the am day parts and then we are looking for winetenders for evening service.
Baristas
Barista responsibilities include educating customers on our menu, making recommendations based on the customer's preferences, taking orders, up-selling special items, and keeping the facility clean and stocked.
To be successful in this role, a barista should have customer service skills, knowledge of brewing methods and specialty drinks, and a motivation to keep the store clean and presentable (while experience is not required, it is preferred).
The barista should be flexible to work various shifts throughout the weekly schedule. Ultimately, the barista ensures an excellent experience for our guests.
This position’s compensation includes hourly wages and tips
Duties
- Immediately greet customers as they arrive
- Engage customers before taking orders (i.e. How are you today? )
- Educate customers on menu items and answer any questions they asK
- Receive and process payments (cash and credit cards)
- Serve and prepare easy to make foods like premade burritos, waffles, pastries and muffins, etc.
- Prepare and serve beverages following recipes
- Wash and put away dishes in the kitchen
- Maintain a clean dining area, sanitizing tables and chairs, and sweeping crumbs off of the floor
- Complete tasks on the checklist (for the appropriate shift) with initials by completed tasks, working ahead to ensure completion before the shift is over.
Stay until it is completed.
- Notice if equipment operates properly and report any maintenance needs
Wine Tenders
Wine tenders must have a background in hospitality and have a great knowledge of wine. Wine tender must Interact and converse with guests to answer questions, provide wine information, promote wine selections and / or up-sell to premium brands.
Makes suggestions for alternatives if wine request is not available in current inventory.
Maintains accurate par levels and rotates stock according to management standards.Maintains inventory of wines and other items utilized in the bar.
Orders or requisitions wines, liquors and supplies. Conducts inventory counts as scheduled and unscheduled. Maintains an awareness of wine trends and makes recommendations to management to introduce wines.
Duties
- Has knowledge of various wines, sparkling wines and spirits (at least has the willingness to become educated)
- Can work evenings and weekends
- Ability and willingness to converse and educate guests regarding wines.
- Highly motivated, personable and service oriented individual that is able to communicate comfortably in large and small groups is required.
- Working knowledge of public health standards.
- Working knowledge of cash registers and / or related computerized systems. Ability to perform basic math functions with regard to calculating tips, discounts and percentages.
Last updated : 2024-06-16