What are the responsibilities and job description for the IT Support Specialist (On Site) position at Wolfe Eye Clinic?
IT Support Specialist (On Site)
Wolfe Eye Clinic has been in medical practice since 1919 and is a multi-specialty clinic providing surgical services and vision care throughout Iowa. At Wolfe Eye Clinic, we create Better Vision for a Better Life.
We are currently seeking an experienced individual to join our growing team as an IT Support Specialist based in our Marshalltown location. This position is an intricate member of the IT team and will support all of our growing clinics.
Responsibilities include:
- Providing user support for first-level problem determination, incident reporting, and problem resolution or escalation.
- Installing software and drives.
- Troubleshooting network and device issues.
- Communicating in person and over the phone.
- Using problem-solving skills to independently diagnose problems.
- Other duties as needed or assigned.
Qualifications include:
- Associates degree in Information Technology or a related field
If you are interested in being part of a quality-driven organization while receiving a competitive wage, daytime work hours, M-F work schedule, and benefits (health and dental, 401k, paid time off, etc.), please apply.
EOE