IT & Operations Coordinator

IT & Operations Coordinator

Overview
The Women’s Business Development Council (WBDC) is seeking a tech-savvy, entrepreneurial, and
customer-service oriented leader to serve as its full-time Operations Coordinator.

Reporting to the Chief Financial Officer (CFO), this multi-faceted role straddles operations, IT, human
resources, staff training, and client services. The overarching goals of this position are to a) manage
all WBDC’s office facilities to ensure smooth operations and space for staff and client services; b)
support the hiring and onboarding of candidates to strengthen WBDC’s workforce; c) ensure the
effective implementation and usage of technologies by WBDC team to achieve workflow efficiencies
and high customer service; and d) oversee the delivery of quality technology and technology
education to small business owners, supporting their ability to achieve business growth. The ideal
candidate will be willing to take a hands-on approach on a variety of projects and is excited for the
opportunity to be a project manager. This dynamic role provides a unique opportunity to support the
growth of a rapidly expanding non-profit that is at the forefront of business development services for
women in Connecticut.

WBDC is currently operating on a hybrid work model, and when in office, this position is be based in
WBDC’s Stamford or New Haven offices. Travel to our offices and other locations across Connecticut
will be required. WBDC requires all employees to provide proof of full COVID-19 vaccination. Qualified
individuals seeking an exemption from this vaccination requirement may apply for a medical or religious
exemption. The salary range is $50,000 - $55,000 plus benefits and is commensurate with experience.

Duties and Responsibilities

• Ongoing Facilities/Office Management: Serve as the landlord point of contact; Work with

• Setup New Office(s): As WBDC plans to expand to Waterbury and other sites, lead the setup

• Assist in Recruiting: Support the recruitment of new candidates to grow WBDC’s team by

• Manage IT contractor: Oversee contract to ensure effective management of WBDC’s IT

• Lead IT strategy: Develop strategy in conjunction with IT contractor to ensure continued

• Train staff in technologies: Serve as an in-house technical resource for WBDC team

• Serve as technical project manager: Serve as the technical lead for all new software

• Assist in the sourcing & delivery of technology for clients: Support Client Services Team

• Provide technological instruction to clients: Instruct and advise clients on the basics of

• Perform other duties as required

• Minimum of 3 years of professional experience in project management and/or operations
• Experience as a technical assistant with a proven ability to navigate hardware and software with

About Us
Headquartered in Stamford with regional offices in New Haven and New London, the Women’s Business
Development Council (WBDC) is the statewide leader of entrepreneurial education for women.
WBDC’s mission is to support economic prosperity for women and strengthen communities through
entrepreneurial and financial education services that create and grow sustainable jobs and businesses
across Connecticut. WBDC educates, motivates and empowers women to achieve economic
independence and self-sufficiency. Since 1997, WBDC has educated and trained more than 16,670
clients in all of Connecticut’s 169 towns—helping women to launch, sustain and scale over 12,500
businesses, create and maintain over 25,880 jobs in Connecticut, and access more than $28.7 million
in capital. Visit ctwbdc.org for more information.

WBDC offers a competitive benefit package including health, dental, vision, and life insurance,
a retirement plan, paid time off, and holidays, in a supportive working environment.

WBDC

How We Operate
We are a team of 30 talented individuals who collectively deliver outstanding results through a high
level of passion and commitment.

Please apply if you:

• Possess an Entrepreneurial Mindset – creative, motivated, enthusiastic, and energetic
• Are highly detailed and demonstrate a strong sense of urgency in setting and meeting deadlines
• Can multi-task, and jump between projects
• Thrive in a fast-paced environment, and are comfortable with change
• Take initiative, and are willing to go above and beyond to achieve results
• Can work independently, and see the big picture while working in the day-to-day
• Prosper in a culture of teamwork and growth, and value collaboration
  

How to Apply
Interested candidates that are familiar with this job posting and excited by this opportunity should email
their cover letter, and resume to resumes@ctwbdc.org. Please list WBDC OPERATIONS
COORDINATOR in the e-mail subject line. No phone inquiries.

Disclaimer
The statements herein are intended to describe the general nature and level of work being performed
by the employee in this position. They are not intended to be construed as an exhaustive list of all
responsibilities, duties, and skills required of a person in this position.

WBDC, Inc. Equal Employment Opportunity Statement
WBDC is committed to creating a diverse environment and is proud to be an equal opportunity
employer. We welcome qualified applicants to receive consideration for employment without regard to
race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics,
disability, age, or veteran status.

WBDC