Property Management Administrator

Essential Duties and Responsibilities:

Answer incoming calls and assist callers

Support the day-to-day operations of the company, including: ordering supplies, assisting with issues, provide general support for the site teams throughout the course of a day, week, month, etc.

Assist with the planning, training and rollout of company initiatives

Data entry into accounting software.

Assist with research of discrepancies when needed

Support special projects and provide ad hoc support as needed

Coordinate travel arrangements, as needed

Manage zoom account

Generate and analyze required reports

Proficient with all WPMC policies and procedures

Assist with property tracker

Work with the Regional team and properties to adhere and strive for the highest level of performance

Review telephone calls for coaching opportunities and reward opportunities

Assist with company functions, awards, celebrations, meetings, etc.

Monthly lease file audits for properties

Assist in due diligence for potential acquisitions and financings

Assist in full conversion in the acquisition/disposition of new properties

Stay current with industry trend and legal issues

Ensure all review sites have proper responses from our property managers

Review diib.com for improvements

Ensure site employees are in compliance with required company training

Provide training support for policy, procedure and process implementation

Assist with individual employee development plans

Work as part of training team to develop course content and instructional materials.

Provide training to on-site team members when needed

Attend regular industry sponsored training programs.

Perform other duties and assigned projects as needed.

QUALIFICATIONS:

Minimum two years of property management experience.

Must have attention to detail, good judgment and decision making, time management and a hands-on approach.

Computer literate and understanding of accounting principles and practices.

Excellent written and verbal communication skills. Must be able to communicate effectively with others.

Customer service driven and a team player

Critical thinking & problem solving skills

Proficient in Microsoft Word, Excel, and Outlook

Ability to research problems, prepare written recommendations and compose correspondence.

Excellent organizational and follow-through skills, ability to multi-task, prioritize and work under deadlines.

Entrata experience preferrable

Travel required

Job Type: Full-time