What are the responsibilities and job description for the Convenience Store Teammate position at Woods Supermarkets Inc.?
At Woods Supermarket, the teammates’ role is more than just a job, it’s an opportunity. Teammates gain life experience that goes far beyond just serving great products in a friendly and fun environment. Woods Supermarket is an opportunity for people of all ages and backgrounds. We are looking for hard-working, team-oriented, friendly, and honest people. Perks of being a Woods Supermarket Teammate include flexible hours, competitive pay, teammate discount, and a positive atmosphere!
Successful Teammates will conduct themselves in a positive attitude and truthful character demonstrating D>E service and our Hospitality 4 culture.
Successful Teammates will conduct themselves in a positive attitude and truthful character demonstrating D>E service and our Hospitality 4 culture.
Job Title: Express Teammate
Reports To: Express Manager
Responsibilities:
- To provide excellent guest service by smiling, greeting and thanking all guests.
- To process guest purchases quickly and accurately.
- To respond to guest questions/requests and explain store policies in a courteous manner.
- To prevent loss of money and merchandise through careful product handling, counting of money, and accurately using store procedures for the acceptance of coupons and checks.
- To clean check-stand area by sweeping floors, cleaning check-lanes, registers and scales.
- To assure the safety of self, guests and co-workers by understanding and practicing store safety rules and notifying a supervisor of any potential hazard immediately.
- To understand the operation, safety requirements and restraints of an electronic cash register, scanner, and intercom system.
- To perform miscellaneous tasks assigned by supervisors and managers, substituting for absent workers and performing any additional tasks necessary to provide products and services to guests during peak periods of business.
- To assure the safety of self, guests and teammates by understanding and practicing store safety rules and notifying a store manager of any potential hazard immediately.
- To perform miscellaneous tasks assigned by the manager and performing any additional tasks necessary to provide products and services to guests during peak periods of business.
- To follow safety procedures used in the operation of the baler, case cutter, pallet jack and fork-lift and floor cleaning equipment.
- Counting and recording of individual items of merchandise for inventory.
- Manual price marking/labeling of merchandise without a UPC code.
- Carry out movement of damaged/unsalable and "returnable" products from shelves to the backroom, sorting of the materials into bins and the return of damage to the reclaim center.
- Case opening and product stacking techniques to prevent damage to product.
- To communicate with manager on problems, recommendations for change, effectiveness of plans and merchandising
Task of the Job:
- Mobility:
- To complete price check in store, approximately 75 yards.
- To end of check-lane to bag purchases, approximately 15 feet.
- To return "go backs" and "face"/clean/stock shelves, approximately 75 yards.
- Work on tile or concrete for duration of shift.
- Move a maximum of 40 lbs. from 6 inches to 48 inches.
- Move a maximum of 40 lbs. up to 15 feet.
- Pick up items from floor/case/shelf/cart.
- Attain merchandise on the top of shelves, approximately 84 inches from the floor.
- Operate cash register keys.
Work Environment:
- Inside work with variations in heat/cold/dust/humidity caused by the opening of store entrance doors.
Qualifications:
Required:
- Basic mathematical ability (add, subtract, multiply, divide). Able to count and verify guest change, checks, WIC size/count, and coupons.
- Ability to give/receive complex verbal instructions/descriptions to/from supervisors/co-workers concerning store polity/procedures and use of equipment.
- A stable work and educational history.
- The ability to read and write English. Able to read instructions, labels, printed paper and forms.
- Ability to make judgments concerning guests and the checkout of purchases.
- Good interpersonal communication skills.
Preferred:
- High school diploma or equivalent.
- Prior experience in a related type of job.
- Prior experience operating a cash register, scale, intercom.
Safety:
- The employee will not use drugs or alcohol on the job.
- The employee will not create a direct threat to the health and safety of others on the job.
It is the policy of Woods Supermarket not to discriminate against any employee or any applicant for employment because of age, race, religion, color, handicap, sex, physical condition, developmental disability, or national origin.
I have read the Express Manager Job Description and am able to perform the job responsibilities and tasks of the job as described:
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Signature Date
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