What are the responsibilities and job description for the Pet Spa Groomer position at Woofie's?
Woofie’s Mobile Pet Spa of Brunswick County, NC, an affiliate of Authority Brands, brings the comforts and amenities of an upscale grooming salon to the privacy and convenience of your home. Our fully equipped, self-contained mobile spa with state-of-the-art grooming equipment is designed to achieve maximum safety, comfort, and convenience. We are seeking a Pet Spa Groomer who performs pet grooming services by receiving grooming instructions, resolving pet owner concerns, and maintaining supplies, van, and grooming workspaces.
Responsibilities:
- Assess pet condition and obtain service requests by interviewing pet owner and inspecting pet
- Groom pets by bathing, brushing, combing, paw pad trimming, de-shedding, de-matting, drying, clipping/filing nails, cleaning ears, and deodorizing according to breed or mixed breed specifications and in accordance with Woofie’s standards
- Apply special precautions for puppies, aged, and disabled pets and ease pet anxieties and reduce behavioral issues by utilizing available resources and techniques
- Protect pets and self by adhering to safety policies and following procedures in the event of a pet medical emergency
- Maintain pet records by documenting services and updating information
- Clean, sanitize, and follow manufacturer's instructions for all equipment while conserving use of replenishable supplies by adhering to proper portion or dilution level guidelines
- Resolve customer issues by communicating directly with clients and promptly following up with the back-office team
- Complete clerical, supply, cleaning, and any other tasks as assigned by the Mobile Pet Spa Director or Owners of the Company
- Other duties as called upon
Qualifications:
- 3 years of pet grooming experience
- Must have a valid driver’s license
- Excellent customer service experience is a must
- Must be able to work flexible hours including some weekends
- Must be reliable and punctual
Woofie’s Pet Service, an affiliate of Authority Brands LLC, was founded in 2004 and has been franchising since 2018 with locations in Virginia, North Carolina, Missouri, and Oklahoma. Woofie’s is the first in the professional pet care services industry to offer the combined services of pet sitting, dog walking, and mobile pet spa services. They are further set apart by their completely customizable service menu and focus on personalized customer care. Woofie’s has been consistently awarded as a top pet care services provider by the Loudoun Times-Mirror, the Washingtonian, Posh Seven magazine, and Northern Virginia magazine.
You are applying for work with a franchisee of Woofie’s, not Woofie’s Franchising SPE, LLC, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees.
An equal opportunity employer.
